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Collision Center Customer Service Representative

2 months ago

Albuquerque, New Mexico, United States Casa Chevrolet Full time

**Job Summary**

Casa Chevrolet is seeking a highly skilled and customer-focused Collision Center Customer Service Representative to join our team. As a key member of our collision center, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a seamless experience for our clients.

**Key Responsibilities:**

  • Provide top-notch customer service to clients, responding to their inquiries and concerns in a timely and professional manner.
  • Manage customer relationships, building trust and rapport to ensure customer satisfaction and loyalty.
  • Collaborate with the collision center team to resolve customer issues and concerns.
  • Maintain accurate records and documentation of customer interactions and transactions.
  • Stay up-to-date on company policies, procedures, and products to provide informed and accurate information to customers.

**Requirements:**

  • 6 months of experience in a collision center or customer service role.
  • Valid driver's license and a clean driving record.
  • Basic computer skills and knowledge of Microsoft Office products.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

**Preferred Qualifications:**

  • Knowledge of Larry H. Miller Dealerships current company management systems.
  • Experience with customer relationship management software.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.