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Collision Center Client Support Specialist
2 months ago
Customer Service Representative - Collision Center
Job Category*:
AUTO-Collision Center Requisition Number
: COLLI001517
As a vital member of our team, you will be responsible for managing customer interactions with professionalism and efficiency. Your ability to maintain composure under pressure and communicate effectively with colleagues and clients is essential.
Key Responsibilities:
1.
Education
2.
Experience A minimum of 6 months of experience in a collision center receptionist role is required. You must possess a valid driver's license and adhere to company policy regarding motor vehicle records.
4.
Skills
Effective communication is crucial; you should be able to read and write proficiently, convey information clearly, and actively listen to understand the needs of customers and team members.
Organizational skills are important; you will need to arrange tasks systematically according to established guidelines.
5.
Knowledge Familiarity with the current management systems used by Casa Chevrolet is advantageous. Proficiency in computer systems, including software applications, is required for data entry and information processing.
- English Language - A solid understanding of English language structure, including grammar and composition, is necessary. You should be able to comprehend written documents related to your work.
Customer and Personal Service - Knowledge of customer service principles, including needs assessment and quality standards, is essential for ensuring customer satisfaction.
Adaptability - You must be able to adjust to changes in the work environment and manage competing demands effectively.
Interpersonal Skills - Maintaining confidentiality and being open to new ideas is crucial.
Leadership - Demonstrating ethical practices and guiding others is part of the role.
Time Management - You should be able to implement effective time management strategies to ensure a smooth workflow within the department.
Skills
Education
Experience
