Scheduler - Hospice Staffing Coordinator

4 days ago

San Mateo, California, United States IDR Full time
Job Description

**Job Summary:**

IDR is seeking a highly organized and detail-oriented Scheduler to join our team in San Mateo, California. As a Scheduler, you will play a critical role in ensuring timely and appropriate staffing for multiple hospice locations, maintaining continuity of care by optimally scheduling Case Managers, RNs, Hospice Aides, Medical Social Workers, and Chaplains.

Key Responsibilities:
  • Coordinate Staffing: Ensure timely and appropriate staffing for multiple hospice locations, maintaining continuity of care by optimally scheduling Case Managers, RNs, Hospice Aides, Medical Social Workers, and Chaplains.
  • Schedule Management: Maintain and coordinate Weekend/Holiday Staff Schedule, On-Call RN schedule, and daily assignments for Hospice Aides, ensuring schedules meet agency policies and regulatory guidelines.
  • Communication and Liaison Activities: Act as a liaison between patients, caregivers, and hospice staff, ensuring timely communication of patient needs and schedule changes. Facilitate effective interdepartmental and branch communication.
  • Administrative Support: Generate reports, manage schedule changes using HCHB system, and support Director of Patient Care with various administrative tasks. Assist in training and in-service education for other Scheduler staff.
Requirements:
  • Educational Background: High school diploma required. Associate's degree in Office Management, Medical Records, Business, or a related field preferred. Related courses in business skills or secretarial science are advantageous.
  • Experience: Minimum of 2 years of previous office and computer work experience, preferably in a healthcare organization. Prior experience in home care scheduling or medical staffing in multiple locations is strongly preferred.
  • Technical Skills: Proficiency in Microsoft Word and Excel, with the ability to type at least 50 CWPM. Working knowledge of medical terminology, general office practices, and competence in MS Office and willingness to learn new software.
  • Interpersonal and Organizational Skills: Excellent communication skills and phone presentation. Ability to prioritize workload, work with minimal supervision, and manage conflicting time constraints calmly. Demonstrated ability to maintain harmonious relationships with internal and external customers.
What We Offer:
  • Competitive Compensation Package: IDR offers a competitive hourly rate of $21-$22/hr.
  • Full Benefits: Medical, Vision, Dental, and more.
  • Opportunity to Grow: Close-knit and team-oriented culture with opportunities for professional growth and development.

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