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Hotel Front Desk Representative

2 months ago

Orlando, Florida, United States Doubletree by Hilton Orlando Downtown Full time
{"Overview": "

At Doubletree by Hilton Orlando Downtown, we strive to deliver exceptional guest experiences. As a Front Desk Agent, you will play a vital role in creating memorable moments for our guests.

", "Responsibilities": "

Key responsibilities include:

  • Providing efficient check-in and checkout experiences
  • Identifying and resolving guest-related problems
  • Offering property and destination information
  • Proactively responding to guest needs
", "Requirements": "

To succeed in this role, you will need:

  • Prior hotel front desk experience
  • Flexibility to work a varied schedule, including weekends and holidays
  • Excellent communication and hospitality skills
", "Benefits": "

We offer a range of benefits, including:

  • Competitive wages
  • Health, dental, and vision insurance
  • Company-paid life and AD&D insurance
  • Disability insurance
  • Paid time off and holidays
  • 401(k) matching
  • Health savings account
  • Tuition reimbursement
  • Associate referral bonus
  • Quarterly bonus program
  • Employee assistance program
  • Hotel room discounts worldwide
  • Free parking
  • Advancement opportunities across a portfolio of over 240 hotels
", "Company Culture": "

We value our employees and strive to create a supportive and inclusive work environment. Our commitment to a People First culture is reflected in our approach to employee development, benefits, and relationships.

", "Location": "

Doubletree by Hilton Orlando Downtown is part of Pyramid Global Hospitality, a company that values its employees and is committed to creating exceptional guest experiences.

", "Equal Opportunity Employer": "

Pyramid Global Hospitality is an equal opportunity/AA/Disability/Veteran employer.

", "Language": "

We communicate in English.

", "Contact Information": "

Please do not contact us with unsolicited job inquiries.

", "Disclaimer": "

This job description is accurate at the time of publication.

", "Language Code": "en-US"}