Business Applications Director

4 weeks ago


Pittsburgh, Pennsylvania, United States Aqua America Full time
Job Title: Business Applications Director

Essential Utilities, Inc. is seeking a highly experienced Business Applications Director to lead our enterprise application systems, including ERP systems, Customer Information Systems, Field Service and Asset Management applications, and applications that support corporate functions such as Finance, HR, Legal, etc.

Key Responsibilities:
  • Manage and support Essential Utilities' enterprise application systems, including ERP systems, Customer Information Systems, Field Service and Asset Management applications, and applications that support corporate functions such as Finance, HR, Legal, etc.
  • Design, support, maintain, develop, deploy, and enhance the enterprise's software applications, data, and business intelligence platforms.
  • Plan and oversee technical support & development while working collaboratively with business units to deliver technical solutions that meet goals and objectives.
  • Select, implement, and direct all aspects of IT applications, including SAP, Banner, Service Link, Ventyx, Gas and Energy trading operating systems, business supporting software, disaster recovery, and compliance systems.
  • Collaborate with business unit leaders, technology leaders, and CIO to determine the company's IT requirements, establish priorities, and budgets.
  • Assist in development of strategic and tactical plans for providing applications support for all systems within established capital and O&M budgets.
  • Direct the research, evaluation, and selection of vendors/products to achieve IT service level agreements and business unit objectives.
  • Develop and maintain an appropriate IT organizational structure that supports the needs of the business and manage the performance of direct reports, including the implementation of training and development plans.
  • Maintain extensive knowledge of information technology relevant to the scope of responsibility, monitor industry trends, and vendor strategies to achieve business requirements and service level agreements in a cost-effective manner.
  • Collaborate with business units to establish disaster recovery and business continuity plans.
  • Develop and maintain application support guidelines, standards, and controls.
  • Perform managerial administrative duties, including planning & budgeting, cost management, security reviews and approvals, SOX and other audit support, policy reviews, etc.
Requirements:
  • 10 years' experience working in SAP, including managing technical teams; 15 years' preferred experience leading teams responsible for requirements gathering, solution design, development, and support of ERP and business applications (off-the-shelf/custom).
  • Vendor management experience.
  • Demonstrated leadership experience of an organization consisting of 30+ team members, including managers, team leaders, individual contributors, and outside consultants/contractors.
  • Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent required.
  • Master's degree in Information Technology, Computer Science, Engineering, Business, or equivalent preferred.
  • Demonstrated related experience may be substituted for preferred education.
Working Conditions/Physical Demands:

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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