Housekeeping Operations Manager
4 days ago
Job Summary:
We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Holiday Inn & Suites Anaheim. As a key member of our housekeeping department, you will be responsible for ensuring that our hotel rooms and public areas are clean, comfortable, and meet the highest standards of quality.
Key Responsibilities:
- Supervise and Coordinate Housekeeping Staff: Supervise and coordinate the activities of housekeeping staff to ensure that all rooms and public areas are cleaned and maintained to the highest standards.
- Train and Develop Staff: Train and develop housekeeping staff to ensure that they have the skills and knowledge needed to perform their jobs effectively.
- Monitor and Maintain Quality Standards: Monitor and maintain quality standards in all areas of the hotel, including rooms, public areas, and back-of-house areas.
- Manage Inventory and Supplies: Manage inventory and supplies to ensure that housekeeping staff have the necessary materials to perform their jobs.
- Address Guest Concerns: Address guest concerns and complaints in a professional and courteous manner.
- Collaborate with Other Departments: Collaborate with other departments, including front office, food and beverage, and maintenance, to ensure that all areas of the hotel are running smoothly.
Requirements:
- High School Diploma or Equivalent: High school diploma or equivalent required.
- Previous Housekeeping Experience: Previous housekeeping experience required.
- Supervisory Experience: Supervisory experience preferred.
What We Offer:
- Competitive Salary and Benefits: Competitive salary and benefits package.
- Opportunities for Advancement: Opportunities for advancement within the company.
- Professional Development: Professional development opportunities.
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