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Housekeeping Attendant

2 months ago

Anaheim, California, United States Pacifica Hotels Full time

Position Title: Room Attendant

Job Category: Housekeeping

Job Overview:

Pacifica Hotels is seeking a motivated and detail-oriented Room Attendant to ensure our guests enjoy a clean and welcoming environment. The Room Attendant plays a crucial role in maintaining the cleanliness of guest rooms, hallways, and other designated areas, adhering to the highest standards of service.

Key Responsibilities:

  1. Follow Pacifica's Pure Stay guidelines to promote the health, safety, and comfort of both team members and guests.
  2. Utilize appropriate Personal Protective Equipment (PPE) as required by property-specific protocols.
  3. Maintain a positive and courteous demeanor while delivering personalized service to hotel guests.
  4. Effectively communicate with guests and fellow team members to foster a collaborative environment.
  5. Perform thorough cleaning of guest rooms in accordance with company standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
  6. Complete cleaning tasks within the timeframes established by management.
  7. Adhere to company policies regarding room amenities and report any lost items to management promptly.
  8. Ensure the security of master room keys, returning them at the end of each shift.
  9. Report maintenance issues that require immediate attention.
  10. Assist with laundry duties as needed to support overall operations.
  11. Contribute to the success of the team by assisting other departments as required.
  12. Perform additional duties as assigned by management.

Qualifications:

Skills:

  • Loyal: Demonstrates unwavering support for the organization.
  • Team Player: Collaborates effectively with colleagues.
  • Detail-Oriented: Pays close attention to all aspects of tasks to ensure quality outcomes.
  • Dedicated: Committed to fulfilling responsibilities with integrity.

Motivations:

  • Ability to Make an Impact: Driven by the opportunity to contribute to the organization's success.
  • Goal Completion: Motivated by achieving set objectives.
  • Flexibility: Thrives when given the autonomy to manage tasks and schedules.

Education:

High School diploma or equivalent preferred.

Experience:

Previous experience in a similar role is preferred, with a focus on basic cleaning skills and effective communication in English.

Physical Requirements:

This position requires frequent walking, climbing stairs, and performing various physical tasks, including lifting up to 20 lbs. Exposure to cleaning agents is expected.