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Housekeeping Attendant

2 months ago

Anaheim, California, United States Pacifica Hotels Full time

Position Title: Room Attendant

Job Category: Housekeeping

Overview:

Pacifica Hotels is seeking a dedicated Room Attendant to enhance our guest experience. The Room Attendant plays a crucial role in maintaining the cleanliness and comfort of our hotel rooms and common areas, adhering to the highest standards of hospitality.

Key Responsibilities:

  1. Follow Pacifica's Pure Stay protocols to ensure the health and safety of both guests and staff.
  2. Utilize appropriate Personal Protective Equipment (PPE) as per property-specific guidelines.
  3. Maintain a warm and welcoming demeanor while delivering personalized service to hotel guests.
  4. Effectively communicate with guests and fellow team members to foster a collaborative environment.
  5. Thoroughly clean guest rooms in accordance with company standards, including making beds, dusting, vacuuming, and sanitizing bathrooms.
  6. Complete cleaning tasks within the time guidelines set by management.
  7. Adhere to company policies regarding room amenities and guest belongings.
  8. Safeguard the master room key and ensure its return at the end of each shift.
  9. Report maintenance issues promptly to ensure guest satisfaction.
  10. Assist with laundry services as required.
  11. Collaborate with other departments to support overall hotel performance.
  12. Perform additional duties as assigned by management.

Qualifications:

Skills:

  • Loyal: Demonstrates unwavering support for the organization.
  • Team Player: Works effectively within a team environment.
  • Detail-Oriented: Attentive to the specifics of tasks to ensure high-quality outcomes.
  • Dedicated: Committed to fulfilling responsibilities with integrity.

Motivations:

  • Impactful Contribution: Driven by the opportunity to contribute to the success of the hotel.
  • Task Completion: Motivated by achieving goals and completing assigned tasks.
  • Flexibility: Values the ability to manage one’s own schedule and objectives.

Education:

High School diploma or equivalent preferred.

Experience:

Preferred candidates will have at least one year of relevant experience in a similar role. Basic cleaning skills and the ability to communicate effectively in English are essential. Candidates should be dependable and capable of prioritizing tasks efficiently.

Physical Requirements:

The role involves frequent walking, climbing stairs, and performing repetitive motions such as bending and lifting up to 20 lbs. Exposure to cleaning agents is expected.