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Executive Housekeeping Manager
2 months ago
Job Summary
The Executive Housekeeping Manager is responsible for overseeing the housekeeping operations at the Holiday Inn & Suites Anaheim. This role requires a strong leader who can manage a team of housekeeping staff to ensure exceptional guest satisfaction and maintain high standards of cleanliness and quality.
Key Responsibilities
- Manage and supervise a team of housekeeping staff to ensure efficient operations and adherence to hotel standards.
- Conduct regular inspections of guest rooms, public areas, and grounds to ensure cleanliness and quality standards are met.
- Develop and implement policies and procedures to improve guest satisfaction and reduce costs.
- Collaborate with other departments to ensure seamless operations and excellent guest service.
- Monitor and control inventory levels to ensure timely ordering of supplies.
- Prepare and submit reports on departmental performance and guest feedback.
- Stay up-to-date with industry trends and best practices to continuously improve housekeeping operations.
Requirements
- Bachelor's degree in Hospitality or related field preferred.
- Minimum 2 years of experience in housekeeping management or a related role.
- Strong leadership and communication skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- High school diploma or equivalent required.
Work Environment
- Work schedule varies and may include working on holidays, weekends, and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching.