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Executive Housekeeping Manager

2 months ago


Anaheim, California, United States Holiday Inn & Suites Anaheim Full time

Job Summary

The Executive Housekeeping Manager is responsible for overseeing the housekeeping operations at the Holiday Inn & Suites Anaheim. This role requires a strong leader who can manage a team of housekeeping staff to ensure exceptional guest satisfaction and maintain high standards of cleanliness and quality.

Key Responsibilities

  • Manage and supervise a team of housekeeping staff to ensure efficient operations and adherence to hotel standards.
  • Conduct regular inspections of guest rooms, public areas, and grounds to ensure cleanliness and quality standards are met.
  • Develop and implement policies and procedures to improve guest satisfaction and reduce costs.
  • Collaborate with other departments to ensure seamless operations and excellent guest service.
  • Monitor and control inventory levels to ensure timely ordering of supplies.
  • Prepare and submit reports on departmental performance and guest feedback.
  • Stay up-to-date with industry trends and best practices to continuously improve housekeeping operations.

Requirements

  • Bachelor's degree in Hospitality or related field preferred.
  • Minimum 2 years of experience in housekeeping management or a related role.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required.

Work Environment

  • Work schedule varies and may include working on holidays, weekends, and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching.