Takeout Order Specialist
2 weeks ago
Position Overview:
The Takeout Order Specialist plays a crucial role in ensuring that customers receive their orders accurately and efficiently. This position involves managing takeout requests, confirming order details, processing payments, and providing an exceptional experience for guests from the moment they place their order until they pick it up.
Key Responsibilities:
- Accurately take and process takeout orders.
- Manage payment transactions and verify customer identification.
- Work closely with kitchen personnel to ensure orders are correct.
- Package orders in compliance with food safety regulations.
- Distribute orders to customers and confirm that the order matches what was placed.
- Utilize communication tools to notify guests when their orders are ready.
- Maintain a clean and organized takeout area.
- Promote menu specials and seek opportunities to enhance sales.
- Keep precise records of orders, payments, and customer interactions.
- Adapt to various tasks as required by the business needs.
Qualifications:
- At least six (6) months of relevant experience is required.
- Availability to work a flexible schedule, including evenings, weekends, and holidays.
- Effective communication skills in English, particularly related to job responsibilities.
- Ability to adapt and respond to changing situations.
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