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Order Management Specialist

2 months ago

New York, New York, United States Stratford Solutions Inc. Full time
About the Role

Stratford Solutions Inc. is seeking a highly organized and detail-oriented Order Management Coordinator to join our team. As an Order Management Coordinator, you will play a critical role in the continued growth and success of our company.

Key Responsibilities:

  • Process and manage all incoming orders, ensuring timely and accurate delivery to our customers.
  • Coordinate with our sales team, vendors, and customers to resolve any order issues or discrepancies.
  • Manage and track all orders, including purchase orders, equipment orders, and returns.
  • Generate and prepare invoices for orders once shipped or delivered.
  • Support our customer support desk with order updates, shipping, and tracking information.
  • Utilize software such as Microsoft Excel, Sage Accounting, and Quoteworks to manage and track orders.
  • Identify and mitigate supply chain risks, ensuring seamless order fulfillment.
  • Develop and maintain strong relationships with our customers, understanding their shipping requirements and preferences.
  • Collaborate with our management team to ensure open communication and timely resolution of order issues.

About Us

Stratford Solutions Inc. is a leading IT solutions provider, offering customized solutions and managed services to clients in the government and business sectors. Our mission is to provide secure, convenient, and reliable IT experiences for our clients.

Requirements

  • Bachelor's Degree in Accounting or related field.
  • Excellent written and verbal communication skills.
  • Strong organization and time-management skills.
  • Strong attention to detail and analytical skills.
  • Proficiency in Microsoft Excel, Sage Accounting, and Quoteworks.
  • Desired skills include knowledge of IT and experience with supply chain management.