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Takeout Order Specialist
2 months ago
Position Overview:
The Takeout Order Specialist plays a crucial role in ensuring a smooth and efficient process for takeout orders. This position involves accurately managing orders, confirming their correctness, processing payments, and providing an exceptional experience for customers from the moment they place their order until they pick it up.
Key Responsibilities:
- Accurately take and process takeout orders.
- Manage payment transactions and verify customer identification.
- Work closely with kitchen personnel to guarantee order precision.
- Package orders efficiently while adhering to food safety protocols.
- Deliver orders to customers and confirm that the order received matches what was placed.
- Utilize communication tools to notify guests when their orders are ready.
- Maintain a clean and organized takeout area.
- Promote menu specials and seek opportunities to enhance sales.
- Keep detailed records of orders, payments, and customer interactions.
- Exhibit flexibility by assisting with additional tasks as required.
Qualifications:
- At least six (6) months of relevant experience is required.
- Availability to work a varied schedule, including evenings, weekends, and holidays.
- Effective communication skills in English, particularly regarding job duties.
- Ability to adapt and be flexible in a dynamic environment.
