Assistant Community Manager

1 week ago


Flagstaff, Arizona, United States Cardinal Group Companies Full time
Job Summary

The Assistant Community Manager is a key member of our team at Cardinal Group Companies, responsible for providing exceptional support in various aspects of community operations. This role requires a strong focus on sales, leasing, inventory analysis, budgeting, property management, rent collection, customer service, maintenance, and administrative tasks.

Key Responsibilities
  • Leasing and Sales: Achieve property occupancy goals consistently, ensuring a high level of customer satisfaction and retention.
  • Operations Support: Assist in leasing tours, answer phone calls, and process online inquiries in a timely and efficient manner.
  • Customer Service: Respond promptly and courteously to all resident requests, providing exceptional service and support.
  • Inventory Management: Maintain accurate inventory levels and order necessary supplies for the maintenance department.
  • Administrative Tasks: Ensure timely reporting and maintenance of administrative forms, files, and reports.
  • Compliance and Regulations: Assist in lease audits and compliance regulations, ensuring adherence to company policies and procedures.
  • Team Collaboration: Participate in interviewing, screening, hiring, orientation, training, and scheduling of employees.
  • Professional Development: Seek educational opportunities and personal growth, staying up-to-date with industry trends and best practices.
Requirements
  • Knowledge and Skills: Proficiency in leasing techniques and sales for multi-family housing, professional customer service skills, and prior experience in community relations.
  • Technical Skills: Proficiency in Microsoft Word and Excel, with experience with Yardi/Entrata and Pop Card preferred.
  • Work Environment: Ability to work in an office environment using standard office equipment, with routine and non-routine travel required for training, client visits, and company functions.
  • Physical Demands: Ability to sit, stand, walk, lift, and maneuver office products, with specific vision abilities necessary for the job.
Preferred Qualifications
  • Assistant Manager: Prior experience as an Assistant Manager or in a similar role.
  • Property Management: Experience in property management, leasing, or real estate.


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