Pharmacy Customer Service Representative

4 weeks ago


Lynnwood, Washington, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our retail pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service
    • Engage with customers and patients to provide a positive and personalized experience
    • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Pharmacy Operations
    • Process prescriptions accurately and efficiently
    • Assist pharmacists with tasks such as filling prescriptions, counting and pouring medications, and verifying patient information
    • Maintain a clean and organized pharmacy area, including counters, shelves, and inventory
  • Store Operations
    • Assist with daily store opening and closing procedures
    • Restock shelves and maintain inventory levels
    • Participate in visual merchandising and store displays
  • Training and Development
    • Participate in ongoing training and development programs to enhance skills and knowledge
    • Stay up-to-date on company policies and procedures
Requirements
  • Education
    • High school diploma or equivalent required
  • Experience
    • Previous retail or customer service experience preferred
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and multitask
    • Basic math skills and accuracy with handling cash and operating a cash register
What We Offer
  • Competitive Pay and Benefits
    • Competitive hourly rate and opportunities for advancement
    • Eligibility for benefits, including medical, dental, and vision insurance
  • Opportunities for Growth and Development
    • Ongoing training and development programs to enhance skills and knowledge
    • Opportunities for advancement and career growth


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