Financial Services Representative

2 weeks ago


Olean, New York, United States Community Financial System, Inc. Full time
About the Role

We are seeking a highly skilled Financial Services Representative to join our team at Community Financial System, Inc. As a key member of our Direct Lending Department, you will play a critical role in providing exceptional customer service and driving business growth.

Key Responsibilities
  • Communicate Credit Decisions: Effectively communicate credit decisions to customers and perform thorough credit analysis and investigations in accordance with our bank's policies and procedures.
  • Lending Authority: Possess lending authority and underwriting responsibilities for employee consumer loans requests, providing step-up authority to Direct Loan Representative I employees and DLR II employees with lesser authority.
  • Operational Support: Assist Supervisors in daily operations related to Direct Consumer Lending, providing periodic reports and supporting the development of procedures as needed.
  • Cross-Selling: Actively promote other bank loan and deposit products to customers, driving revenue growth and enhancing customer relationships.
  • Regulatory Compliance: Maintain proficient knowledge of and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensuring adherence to pertinent policies, procedures, and internal controls.
Requirements
  • Education: High School Diploma or GED required; Associates Degree in a related field of study or two (2) years' experience in a related field preferred.
  • Experience: Minimum of five (5) years' experience in lending is normally required.
  • Skills: Proficient reading, writing, grammar, and mathematical skills; proficient and professional interpersonal relations and communicative skills; adaptable and flexible with an understanding of change; positive attitude with a level-headed approach; creative thinker, collaborative, and team player; dedicated work ethic.
What We Offer
  • Competitive Compensation: Commensurate with experience plus potential for annual merit increase.
  • Benefits: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts.


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