Member Services Specialist

3 days ago


Wilmington, Massachusetts, United States Planet Fitness Full time
About the Role

We're seeking a highly motivated and friendly Customer Service Representative to join our team As a Customer Service Representative, you will be responsible for creating a positive member experience by providing exceptional customer service and ensuring seamless front desk operations.

You will answer phones, check members into the system, facilitate updates to member accounts, and maintain the neatness and cleanliness of the club. If you're passionate about fitness and have excellent communication skills, we'd love to hear from you

Key Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests
  • Handle front desk activities, including answering phones and checking members into the system
  • Facilitate updates to member accounts and maintain the neatness and cleanliness of the club
Benefits

We offer a competitive salary, opportunities for advancement, and a fun and supportive work environment. If you're looking for a career that's all about helping others achieve their fitness goals, we'd love to hear from you



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