Member Experience Specialist

3 weeks ago


Wilmington, Massachusetts, United States Planet Fitness Full time
Join Our Team at Planet Fitness

We're a leader in the fitness industry, dedicated to enhancing people's lives through an affordable, high-quality fitness experience.

Job Title: Member Experience Specialist

Estimated Salary: $50,000 - $70,000 per year

Job Description:

In this role, you'll be responsible for delivering an exceptional member experience by providing personalized support and assistance.

  • You'll greet members and assist with front desk activities
  • Manage phone calls and respond to member inquiries
  • Conduct tours and present membership options
  • Maintain accurate records and update member accounts

Our ideal candidate will possess strong communication skills, a positive attitude, and a passion for fitness and health.



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