Concierge
4 weeks ago
The Concierge is responsible for providing exceptional customer service to residents, contractors, and guests in a professional and courteous manner. This role requires a high level of attention to detail, strong communication skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Provide a warm and welcoming experience for residents and guests
- Monitor security systems and cameras, conduct inspections, and report any incidents or damages
- Maintain accurate records of packages and deliveries
- Ensure the lobby and adjacent areas are clean and well-maintained
- Communicate resident concerns to property management
Requirements and Qualifications:
- High School diploma or equivalency required
- Related experience in the hotel, hospitality, or service industries
- Positive, outgoing, and attentive demeanor
- Strong oral, listening, organizational, and written skills
Work Environment and Physical Demands:
- Must be able to work 8-hour shifts
- Must be available to work late at night or early in the morning and overtime when required
- Must be comfortable working with and around large groups of people
- Must be able to lift up to 35 lbs and stand for an entire shift
Benefits and Features:
- Training and development programs
- Local Union Benefits including: Medical, Dental, Life & Disability, Paid Time Off, 401(K)
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