Concierge

4 weeks ago


New York, New York, United States Gotham Organization Full time
Job Summary

The Concierge is responsible for providing exceptional customer service to residents, contractors, and guests in a professional and courteous manner. This role requires a high level of attention to detail, strong communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Provide a warm and welcoming experience for residents and guests
  • Monitor security systems and cameras, conduct inspections, and report any incidents or damages
  • Maintain accurate records of packages and deliveries
  • Ensure the lobby and adjacent areas are clean and well-maintained
  • Communicate resident concerns to property management

Requirements and Qualifications:

  • High School diploma or equivalency required
  • Related experience in the hotel, hospitality, or service industries
  • Positive, outgoing, and attentive demeanor
  • Strong oral, listening, organizational, and written skills

Work Environment and Physical Demands:

  • Must be able to work 8-hour shifts
  • Must be available to work late at night or early in the morning and overtime when required
  • Must be comfortable working with and around large groups of people
  • Must be able to lift up to 35 lbs and stand for an entire shift

Benefits and Features:

  • Training and development programs
  • Local Union Benefits including: Medical, Dental, Life & Disability, Paid Time Off, 401(K)


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