Waterpark Operations Manager

21 hours ago


New Braunfels, Texas, United States Schlitterbahn New Braunfels Full time
Job Summary

We are seeking a highly skilled and experienced Waterpark Operations Manager to join our team at Schlitterbahn New Braunfels. As a key member of our operations team, you will be responsible for overseeing all aquatic, safety, and cleanliness related areas of the park.

Key Responsibilities
  • Operational Excellence: Ensure the smooth operation of the waterpark, including overall throughput, guest concerns, opening and closing procedures, inclement weather protocols, and proper staffing levels.
  • Aquatic Safety: Implement and maintain aquatic safety protocols, including lifeguard and ride operator training, weekly in-service trainings, and associate interaction to ensure a safe environment for guests.
  • Ride Inspections: Conduct weekly ride inspections, monthly in-water grate inspections, and monthly manager's control inspections to ensure the waterpark meets safety and quality standards.
  • Associate Engagement: Foster a positive work environment by recognizing and rewarding associates for their contributions, providing opportunities for growth and development, and promoting a culture of excellence.
  • Cleanliness and Maintenance: Oversee the maintenance of the waterpark, including cleanliness projects, to ensure a clean and safe environment for guests.
  • Financial Acumen: Manage budgets and forecasts to ensure the waterpark operates within financial guidelines.
  • Staffing and Hiring: Develop and implement effective staffing strategies, including the hiring and training of new associates, to ensure optimal operations.
  • Compliance and Risk Management: Ensure compliance with all relevant laws, regulations, and company policies, and identify and mitigate potential risks to the waterpark.
Requirements
  • Bachelor's degree in management, recreation, hospitality, or a related field.
  • 4-6 years of experience in waterpark operations, management, or a related field.
  • Strong leadership and communication skills.
  • Ability to read and write English at a high school level.
  • Ability to use a computer to type basic reports.


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