Business Development Center Representative
2 days ago
We are a family-owned and operated dealership dedicated to providing exceptional customer service and value to our community.
Job SummaryWe are seeking a motivated and customer-focused individual to join our Business Development Center team as a Business Development Center Representative. In this role, you will be responsible for handling high-volume inbound calls, meeting and exceeding daily goals, and maintaining accurate records of daily activities.
Responsibilities- Handle high-volume inbound calls regarding appointments, repairs, and recalls
- Study, learn, and understand the services/maintenance we offer
- Meet and exceed daily goals and objectives
- Maintain accurate records of daily activities
- Make comprehensive notes in the dealership CRM reflecting all customer/prospect communications
- Participate in team and process development sessions
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must strive to provide excellent customer service
- Must be comfortable in a call center environment
- Must have strong computer skills
- Medical, Vision, and Dental
- Company Paid Life Insurance
- Company Paid Short Term Disability
- The Option to get more life insurance and LTD
- 401K Plan
- Paid time off and vacation
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Discounts on products and services
We prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Salary$14.35 per hour plus commission
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