Cushion Rental and Program Sales Attendant

2 weeks ago


Los Angeles, California, United States L.A. Phil Full time

Location: Cashiers

Position Overview:

The Program/Cushion Cashier, under the supervision of the Operations Coordinator, is responsible for selling programs and renting cushions to guests while ensuring the accurate handling of cash transactions in accordance with established protocols.

Key Responsibilities:

  • Prepare the venue for daily operations.
  • Accurately reconcile cash at the program sales point, addressing any discrepancies.
  • Welcome and assist guests with a friendly demeanor.
  • Manage the closing procedures for rental areas.
  • Maintain precise timekeeping and adhere to meal and rest period guidelines.
  • Support other departments as needed, following supervisory direction.
  • Address a variety of customer service inquiries with empathy and professionalism.

Essential Qualifications:

Applicants should possess or be able to swiftly acquire knowledge of:

  • Rental policies and operational procedures.
  • The layout of the venue and surrounding areas.
  • Event schedules and program details.

Skills Required:

  • Ability to work outdoors.
  • Physical capability to bend, stand, and walk, including navigating hilly terrain and stairs, for the duration of the shift.
  • Capacity to lift and carry items weighing up to 20 pounds.
  • A commitment to fostering diversity, equity, and inclusion among staff, vendors, and community interactions.
  • Proficiency in a secondary language is advantageous.

COVID-19 Workplace Safety Protocols:

This role involves interaction with employees, patrons, and vendors, some of whom may not be vaccinated or recently tested. Compliance with personal protective equipment (PPE) requirements as outlined by health authorities is mandatory. Adherence to the organization's COVID-19 Prevention Plan, including testing and vaccination protocols, is expected.

The Los Angeles Philharmonic Association is committed to considering qualified applicants with criminal histories in accordance with applicable regulations.



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