Customer Service Sales Representative

2 weeks ago


Los Angeles, California, United States Extra Space Full time

Position Overview


As a
Customer Service Sales Representative, you will join a dynamic team that values diversity and fosters a positive workplace culture.

We provide
attractive compensation, a
healthy work/life balance, and
opportunities for professional growth.

Extra Space Storage is the
leading storage provider with a vast network of locations across the country. If you are looking to advance your career with us, we encourage you to consider this opportunity. We seek individuals who are dependable, effective communicators, and possess a genuine desire to assist customers.

*Compensation range is $16- $18, plus commission.

*Reliable transportation is necessary, as duties may require travel to various locations.

  • Full-time role, with a schedule that may include some weekend shifts.
*Previous retail experience is advantageous.

A $500 sign-on bonus will be distributed in two payments of $250 at the start of the 2nd and 3rd months of employment.

Benefits We Provide

  • A
    work/life balance that allows for a 5-day work week (no Sundays) and ensures you are off by 6 PM
  • A vibrant company culture with
    advancement opportunities nationwide
  • Competitive starting salary with potential for monthly bonuses
*
Paid Time Off accrued throughout the year, increasing with tenure

*
Generous 401(k) matching options with Traditional and/or ROTH plans

  • Affordable health insurance options with up to a $1,000 annual contribution to a Health Savings Account
  • EXTRAHealthy Wellness Program offering rewards towards your health premiums
  • Educational assistance program (support for pursuing a bachelor’s degree)
  • BenefitHub discounts on various services including apparel, automotive, electronics, entertainment, travel, and more.

Your Responsibilities

  • Deliver exceptional customer service
  • Achieve sales targets through unit rentals, insurance sales, and moving supplies
  • Assist new clients with rental procedures and agreements
  • Maintain facility cleanliness - including sweeping, mopping, and changing light bulbs
  • Work independently on daily tasks while collaborating with team members
  • May be required to run errands for the facility and travel to other store locations

Your Qualifications

  • Customer service experience preferred (e.g., retail, restaurant, sales associate, front desk, site management, or other customer-focused roles)
  • Proficient computer skills
  • Valid driver’s license with access to reliable transportation
  • High school diploma or GED equivalent
*Note: We encourage applicants with experience in roles such as Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality, Front Desk Agent, Leasing Agent, Rental Agent (e.g., car rental, RV rental, storage rental, apartment rental), Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc. to apply.

We embrace diversity at Extra Space Storage.

We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


If you are a current Extra Space employee, please apply through the internal career portal.

Extra Space Storage is the second largest operator of self-storage facilities in the U.S. Since our inception, we have transformed the storage industry.

Our success is built on strong partnerships with stakeholders, partners, investors, and customers. Our goals are driven by a passionate, dedicated workforce that thrives in an innovative corporate environment. We are committed to continuous improvement.

Our Team Makes Us EXTRAordinary

Knowledge is power and experience is invaluable. This is why we strive to attract the best candidates for every position at Extra Space Storage.

Every role is crucial to our success, from executive management to corporate staff, on-site managers, and our customer service team.


Offering a Career Path Paved with Innovation and Satisfaction

Attracting top talent in any field requires a commitment to job satisfaction.

At Extra Space Storage, we pride ourselves on high job satisfaction, contributing to one of the best retention rates in the industry.

We understand that our success relies on our team members enjoying their work

An Extra Space employee is valued and recognized as essential to the team, customers, and the company.

They are also enthusiastic and engaged in a fulfilling career path equipped with the necessary tools for success.

With a fun work culture and outstanding facilities, it’s clear why Extra Space is a remarkable place to work.



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