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Sales Associate at Lax 3MP Enterprise Inc
2 months ago
The role of the Counter Sales Representative is pivotal within our airport team, ensuring that our customers receive a seamless and valuable experience. This position, which operates on a commission basis, is dedicated to delivering exceptional customer service while effectively promoting and selling the products and services offered by Lax 3MP Enterprise Inc.
Key ResponsibilitiesThe primary duties include:
- Effective Communication: Engage with customers to present and recommend additional products and services that enhance their travel experience.
- Sales Focus: Prioritize selling and maximizing revenue on core offerings, including options for damage waivers, fuel choices, and vehicle upgrades.
- Goal Achievement: Meet personal sales targets while contributing to the overall success of the team.
- Fast-Paced Environment: Provide quality service and sales in a dynamic setting, ensuring an enjoyable rental experience for customers.
- Customer Service Excellence: Manage the rental and return processes in accordance with company policies, ensuring a world-class service.
- Attention to Detail: Accurately qualify and process customer rentals, maintaining high standards of service.
- Continuous Improvement: Actively seek customer feedback to enhance operational performance and satisfaction.
- Issue Resolution: Address customer concerns professionally using effective service techniques.
- Professional Appearance: Maintain a professional demeanor and appearance to provide top-tier customer service.
Educational Requirements:
High School Diploma or equivalent.
Experience:
A minimum of one year in a sales or customer service role within a high-volume or service-oriented environment.
Skills and Knowledge:
- Strong passion for customer service and meticulous attention to detail.
- Proven sales and closing abilities, with a friendly and engaging approach.
- Motivated to meet and exceed sales goals.
- Proficient in computer skills, including typing and navigating multiple systems.
- Fluency in English is required; candidates with additional language skills are encouraged to apply.
Candidates must demonstrate:
- Excellent written and verbal communication skills.
- A competitive drive and confidence to thrive in a commission-based environment.
- The ability to manage multiple tasks in a fast-paced setting.
- Strong organizational and time management capabilities.
- Professionalism and interpersonal skills.
- A high level of ownership, accountability, and initiative.
- Experience working effectively within a team.
- Flexibility to work various shifts, including weekends and holidays, and the ability to work outdoors in varying weather conditions.
- The stamina to stand for extended periods.
