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Office Coordinator for Outpatient Services
2 months ago
Position: Office Coordinator for Outpatient Services
Location: New York, NY
Position Summary:
The Office Coordinator for Outpatient Services plays a crucial role in ensuring a well-organized and welcoming atmosphere for clients. This position provides essential administrative support to staff, facilitating the effective delivery of services to meet client needs. The Coordinator will oversee various administrative functions and events, contributing to the smooth operation of the program.
Work Schedule:
Monday - Friday: 8:30 AM - 4:30 PM
Key Responsibilities:
- Welcome clients by managing the sign-in and sign-out process to maintain safety protocols.
- Ensure all visitors complete necessary documentation, including confidentiality agreements.
- Handle incoming calls following established scripts and confidentiality guidelines.
- Prepare orientation materials for new admissions.
- Assist in coordinating client appointment schedules.
- Organize materials for clinical, recovery support, and community events.
- Maintain the urine toxicology schedule and ensure compliance with testing guidelines.
- Receive and manage deliveries, including sorting mail and documenting all incoming packages.
- Process co-payments and accurately enter financial data into the database.
- Review and organize invoices and payment pages for services provided.
- Perform bookkeeping tasks as assigned.
- Collaborate with team members to ensure efficient scheduling and follow-up appointments.
- Regularly update appointment statuses and communicate changes effectively.
- Provide reminder calls and messages to clients.
- Document meeting minutes and assist with various clerical tasks.
- Ensure client accounts are current, payments are processed, and necessary documentation is completed.
Qualifications:
- Notary Public in NY - Preferred
- High School Diploma or Equivalent - Required
- Proficient in computer applications, including Microsoft Office and internet tools.
- Able to work independently and collaboratively as needed.
- Demonstrated awareness and sensitivity to addiction and cultural diversity.
- Strong verbal and written communication skills.
- Excellent organizational and time management abilities.
- Proactive problem-solving skills and initiative.
Compensation:
The hourly pay range for this position is $20.00 to $28.00, determined by various job-related factors including skills, education, experience, and performance.
Benefits:
- Comprehensive benefits package
- Paid Time Off, increasing after one year
- Paid holidays, including a Multicultural Holiday
- 401(k) plan with employer matching
- Monthly wellness reimbursement to promote self-care
About the Organization:
Mountainside Treatment Center is a leading recovery facility dedicated to providing exceptional behavioral healthcare services. Established in 1998, we are committed to treating substance use disorders with a focus on innovation and client-centered care. Our accreditation by The Joint Commission and CARF reflects our high standards of service. We value every employee's contribution to our mission of excellence.
Note: We encourage all employees to be fully vaccinated for Covid-19 and the Flu as recommended by health authorities.
Mountainside is an equal opportunity employer and encourages applications from diverse candidates.
