Client Access Representative
4 weeks ago
Job Title: Client Access Representative - Columbia MO
Location: Columbia, MO
Department: Customer Service
Employment Type: Full-time
Shift: Monday - Friday, 8:00 AM - 5:00 PM
Job Summary: We are seeking a highly skilled customer service representative to join our team at Burrell Behavioral Health as a Client Access Representative. As a Client Access Representative, you will provide exceptional customer service to all clients, staff, and leadership team members. You will represent Burrell Behavioral Health in a professional, collaborative, and relevant manner. You will schedule client appointments and manage client flow, collect payment and handle billing and insurance matters, maintain accurate and up-to-date client records and files, and assist with data entry and other administrative tasks as needed. You will communicate effectively with clients, staff, and providers, and provide support and assistance to other team members as needed. You will adhere to HIPAA regulations and maintain confidentiality of client information.
Position Perks and Benefits:
Competitive hourly rate
Opportunities for professional growth and advancement
Friendly and supportive work environment
Flexible scheduling
Professional development opportunities
Recognition and reward programs
Paid time off and holidays
Health, dental, and vision insurance
401(k) plan with company match
Education and/or Experience Qualifications:
High School Diploma or equivalent required
Associate's degree in business, administration, or related field preferred
2+ years of customer service experience, preferably in a healthcare setting
Strong computer skills, including proficiency in Microsoft Office Suite
Excellent communication and interpersonal skills
Ability to multitask and prioritize tasks effectively
Strong attention to detail and organizational skills
Ability to work independently and as part of a team
Familiarity with medical terminology and billing procedures a plus
Burrell is a Smoke and Tobacco Free Workplace.
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