Customer Service Representative

1 week ago


Columbia, Missouri, United States Five Star Call Centers Full time

We are seeking a skilled Customer Service Representative to join our team at Five Star Call Centers. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients by successfully answering telephone calls from customers inquiring about goods and services.

Key responsibilities include:

  • Managing large amounts of inbound calls in a timely manner
  • Following communication scripts when handling different topics
  • Identifying customers' needs, clarifying information, researching and providing solutions and/or alternatives
  • Accessing company and client resources to accurately handle the call
  • Upselling products when opportunities arise
  • Seizing opportunities to cross-train as requested

Requirements include:

  • Previous 1 year customer service or customer support experience preferred
  • Previous 1 year call center or office background experience a plus
  • Basic computer skills
  • Quick learner and able to work independently
  • Type 35 words per minute accurately
  • Strong phone and verbal communication skills along with active listening
  • Must be 18 years of age
  • A background check applicable with state and federal laws will be required

Benefits include:

  • Starting pay - $14/hour, plus shift differential (extra $1/hr nights & wkds)
  • Work hours - Shifts between 8:00am-10:00 pm (CST); Work Days - Mon-Fri
  • Paid Training - typically 1 week in length from 8:00am-5:00pm (CST)
  • Status - Full time 40 hours

At Five Star Call Centers, we are committed to providing our clients with exceptional service and support. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



  • Columbia, Missouri, United States Club Car Wash Full time

    Job Title: Customer Service RepresentativeClub Car Wash is a rapidly growing tunnel car wash company with a presence in multiple states across the United States. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key Responsibilities:Provide exceptional customer service through phone,...


  • Columbia, Missouri, United States MidwayUSA Full time

    Are you passionate about the Shooting, Hunting, and Outdoor industry? Do you have excellent communication skills and a friendly demeanor? We're looking for a Customer Service Representative to join our team at MidwayUSA, a leading internet retailer of over 120,000 products.As a Customer Service Representative, you will be the primary point of contact between...


  • Columbia, Missouri, United States The Job Center Staffing Full time

    The Job Center Staffing is seeking a Customer Service Representative to join our team in the Columbia, MO area. As a Customer Service Representative, you will be the first point of contact for customers across all channels, including phone, email, web, social media, and chat. You will communicate clearly and concisely, understanding customer needs and...


  • Columbia, Missouri, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeAs a Customer Service Representative at Domino's, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include:Greeting customers and providing them with a welcoming atmosphereTaking customer orders using our Point of Sale systemEnsuring orders are accurate...


  • Columbia, Missouri, United States Boone Health Full time

    Job Title: Customer Service RepresentativeJob Summary:At Boone Health, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our patients, visitors, physicians, and staff. Your primary goal will be to ensure that all inquiries are...


  • Columbia, Missouri, United States Five Star Call Centers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Five Star Call Centers. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and...


  • Columbia, Missouri, United States Great Southern Bancorp Full time

    Job SummaryGreat Southern Bancorp is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, processing financial transactions, and maintaining the security of assigned cash.Key ResponsibilitiesRepresent the bank in a courteous and...


  • Columbia, Missouri, United States The Job Center Staffing Full time

    Customer Service Product RepresentativeThe Job Center Staffing is seeking a highly skilled Customer Service Product Representative to join our team in the Columbia, MO area. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our customers through various channels, including phone, email, web,...


  • Columbia, Missouri, United States Cleek's Inc. Full time

    {"title": "Customer Service Representative", "description": "About the RoleCleek\u2019s Inc. is a family-owned business with a strong commitment to ethics, family values, and community involvement. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.Key ResponsibilitiesProcess customer...


  • Columbia, Missouri, United States Central Bancompany Full time

    Job Title: Switchboard RepresentativeAt Central Bancompany, we are seeking a skilled Switchboard Representative to provide exceptional customer service to our clients.Key Responsibilities:Answer switchboard calls and direct customers to the appropriate bank departments or employees.Manage multiple calls simultaneously, utilizing strong communication and...


  • Columbia, Missouri, United States The Job Center Staffing Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at The Job Center Staffing. As a Customer Service Representative, you will be the first point of contact for customers across various channels, including phone, email, web, social media, and chat. Your primary responsibility will be to provide exceptional customer...


  • Columbia, Missouri, United States MidwayUSA Full time

    Customer Service Representative Job SummaryMidwayUSA is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our inbound call center, you will serve as the primary point of contact between our customers and MidwayUSA, providing product and services information to resolve any...


  • Columbia, Missouri, United States MidwayUSA Full time

    Customer Service Representative OpportunityMidwayUSA, a leading internet retailer of Shooting, Hunting, and Outdoor products, is seeking a friendly and helpful Customer Service Representative to join our team. As a key point of contact between our customers and MidwayUSA, you will provide exceptional service and support to our customers, resolving any...


  • Columbia, Missouri, United States MSCCN Full time

    Job SummaryWe are seeking a skilled Switchboard Representative to provide exceptional customer service to our clients. As a key member of our team, you will be responsible for answering calls, directing customers to the appropriate departments, and providing timely and accurate information.Key ResponsibilitiesAnswer switchboard calls and transfer customers...


  • Columbia, Missouri, United States Domino's Pizza LLC Full time

    Customer Service Representative at Domino's Pizza LLCWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our restaurant team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key...


  • Columbia, Missouri, United States Mid America Bank Full time

    Job DescriptionMid America Bank is a community bank in Central Missouri that values its customers and employees. We strive to provide a work-life balance and opportunities for growth and development. This role is an exciting opportunity to join our team in a new market in Columbia, Missouri.Job Summary:The Customer Service Representative is responsible for...


  • Columbia, Missouri, United States LoanMax Title Loans Full time

    Job Title: Customer Service RepresentativeAbout Us:Mid-American Title Loans is one of America's most respected title loan companies. We own and operate nearly 1,000 stores in over 20 states nationwide.Our mission is to provide short-term loans to our customers using a fast and hassle-free process, with transparent terms and competitive prices.We value our...


  • Columbia, Missouri, United States Boone Health Full time

    Job Title: Call Center RepresentativeJob Summary:As a Call Center Representative at Boone Health, you will be responsible for providing exceptional customer service to internal and external callers. Your primary goal will be to assist callers in a professional and courteous manner, ensuring that their needs are met and they receive the support they...


  • Columbia, Missouri, United States WARRENTON OIL GROUP Full time

    We're seeking a Customer Service Representative to join our team at WARRENTON OIL GROUP. As a key member of our Fast Lane team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized work environment.Key Responsibilities:Provide fast, friendly, and fun customer serviceOperate a...


  • Columbia, Missouri, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include greeting customers, taking orders using our technology and Point of Sale System, and maintaining a clean and organized store...