Client Service Representative
7 days ago
At The Columbia Safety & Supply Family of Companies, we're seeking a highly skilled Client Service Specialist to join our team. As a key member of our Client Services department, you'll be responsible for providing exceptional customer service to our global clientele.
Key Responsibilities:
- Provide timely and effective resolution to client questions and concerns
- Be a product expert and analyze, troubleshoot, and provide solutions to client issues
- Support clients through various communication channels, including phone, chat, and email
- Participate in ongoing training sessions to stay up-to-date on products and procedures
- Collaborate with internal teams to improve customer service and overall client experience
Requirements:
- Excellent communication and problem-solving skills
- Strong organizational and time management skills
- Ability to work independently and as part of a team
- Fluency with technology and ability to learn new systems quickly
- Desire to continuously improve and adapt to changing client needs
What We Offer:
- Competitive compensation package, including base salary and uncapped commission
- Comprehensive benefits, including health, vision, and dental insurance
- Generous paid time off and volunteer opportunities
- 401k matching options with no vesting requirements
We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.
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