Patient Service Representative

2 days ago


Columbia, Missouri, United States MU Health Care Full time

About MU Health Care

MU Health Care is a leading academic health system in mid-Missouri, dedicated to saving and improving lives. Our team is committed to delivering exceptional patient experiences, and we're seeking a dynamic and empathetic Patient Service Representative to join our team.

Job Summary

We're looking for an individual with exceptional guest relations skills, a problem-solving attitude, and a passion for delivering exceptional patient experiences. As a Patient Service Representative, you'll be the welcoming face of our healthcare services, collaborating with our diverse team to ensure every patient visit is smooth and comfortable.

Responsibilities

  • Provide exceptional patient service and support to patients and their families
  • Collaborate with our team to ensure seamless patient experiences
  • Utilize problem-solving skills to resolve complex issues and concerns
  • Communicate effectively with patients, families, and healthcare teams

Requirements

We're seeking an individual with a high school diploma and six months of frontline customer service experience. If you're passionate about delivering exceptional patient experiences and have a strong commitment to our core values of inclusion, respect, service, discovery, responsibility, and excellence, we encourage you to apply.

Benefits

As an MU Health Care employee, you'll enjoy a comprehensive benefits package, including health, vision, and dental insurance, generous paid leave and paid time off, and multiple retirement options. You'll also have access to tuition assistance, discounts on cell phone plans, rental cars, gyms, hotels, and more.

Equal Opportunity Employer

The University of Missouri System is an Equal Opportunity Employer, committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, or protected veteran status.



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