Retail Sales Representative

2 weeks ago


Sacramento, California, United States Chico's Full time
POSITION SUMMARY:

The Sales Associate plays a crucial role in fostering a customer-centric and product-oriented sales environment, ensuring that our core values and guiding principles are integrated into all aspects of store operations. This position is dedicated to delivering an exceptional customer experience while maximizing profitability.


KEY RESPONSIBILITIES:

Sales Performance: Achieve company sales targets by employing effective sales strategies and sharing product knowledge with customers. Assist customers in selecting merchandise that aligns with their needs and preferences. Stay informed about current promotions and maintain visual and pricing standards.

Customer Engagement: Exemplify the principles of Outstanding Personal Service (OPS) to provide a seamless omni-channel experience. Address customer inquiries and resolve concerns promptly.

Checkout Efficiency: Ensure a swift and efficient checkout process, staying updated on policies regarding payments, returns, and exchanges. Encourage additional purchases, including gift card sales, and enroll customers in loyalty programs.

Client Relationship Management: Develop and sustain a loyal customer base through personalized service and consistent communication.


OPERATIONAL SUPPORT:

Assist in maintaining store inventory levels and support visual merchandising efforts as directed. Contribute to the cleanliness and organization of the boutique.


CULTURE OF COLLABORATION:

Foster a collaborative environment that encourages problem-solving and personal growth. Actively seek feedback and opportunities for professional development.


QUALIFICATIONS:

High School diploma or equivalent required. Previous retail or sales experience is preferred. Candidates must be at least 18 years old. Strong communication and customer service skills are essential. Ability to adapt to technology and manage multiple tasks in a fast-paced setting is necessary. Regular attendance is crucial to meet operational needs.


PHYSICAL DEMANDS:

This role requires constant walking and standing, with occasional lifting of up to 50 lbs. and frequent climbing.

We are continuously seeking talented individuals to enhance our store teams. Applications are welcomed at any time, and we will assess qualifications against our position requirements.

Accommodations are available for applicants with disabilities during the application process.



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