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Retail Sales Leader

2 months ago

Sacramento, California, United States Comoto Full time
Job Description

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Leader. As a Key Holder, you will be responsible for providing exceptional customer service, maintaining a strong sense of product knowledge, and assisting with store operations.

Key Responsibilities:

  • Provide every customer with a great experience by maintaining a strong sense of product knowledge and providing in-depth information on product features and benefits.
  • Assist with and be knowledgeable in all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates.
  • Maintain store aesthetics by cleaning, stocking, organizing, and following merchandising plans.
  • Stay up-to-date with our brand and product knowledge, company information, sales, and company-wide events.

Our 5 Core Values:

Aim For The Podium:
  • We provide an outstanding shopping experience and deliver exceptional customer service. The Retail Sales Leader serves as an essential sales leader for the store, achieving daily sales objectives.
  • Maintain store aesthetics by cleaning, stocking, organizing, and following merchandising plans.
  • Stay up-to-date with our brand and product knowledge, company information, sales, and company-wide events.
Take Risks; Wear a Helmet:
  • It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
  • Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.
Share The Road:
  • We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members.
  • Our Diversity, Equity, and Inclusion council and employee resource groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment.
  • Do the right thing, always. A friendly and upbeat personality is a must.
Keep It Real:
  • We'll start you at a fair hourly base pay, plus you'll earn a 2% commission on every sale.
  • Additional incentives available, such as SPIFFS, plus we offer generous employee discounts on all products.
  • We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning.
  • This position can be part-time or full-time. Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching.
  • Because a whole lot of life happens between paychecks, Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday.
Fuel Your Passion:
  • Work in an industry that you are passionate about.
  • We are a growing company, and we promote from within - career opportunities.
  • Exciting opportunities to represent Cycle Gear at special events -- International Motorcycle Show, motocross races, etc.
  • We have the best customers Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day.

Qualifications:

  • 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store.
  • 2 years + of sales or customer service experience.
  • A self-starter mentality that consistently delivers an outstanding, personalized retail experience.
  • An open mind, and is eager to learn and be a part of the riding community.
  • Experience with computers and POS systems (particularly RetailPro).
  • Motorcycle riding, knowledge, or interest (strongly desired, but not a requirement).