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Account Manager, Retail Sales

2 months ago

Sacramento, California, United States Tatcha Full time
About the Role

We are seeking a highly organized and results-driven Account Executive to join our dynamic North American Retail Field Sales team. As a key member of our team, you will be responsible for driving sales growth, fostering business relationships, and executing retail events to achieve or exceed sales goals.

Key Responsibilities
  • Sales: Drive sales to meet metrics as outlined by leadership, develop territory strategy to maximize sell-through, coordinate and execute events to achieve or exceed sales goals, review and analyze daily, weekly, and monthly sales, and impact and work with remote stores to drive sales volume.
  • Education: Educate and train store teams on Tatcha brand knowledge and product demonstrations, plan and execute consistent meetings with Store Management, District Managers, and other Leadership and Trainers to ensure consistent brand awareness and messaging, and train, develop, and educate freelancer(s) on Tatcha product knowledge and sales.
  • Communication, Relationships, and Time Management: Self-motivated to lead and represent Tatcha with retail partners, communicate season presentation to Store Management and In-store Teams, communicate sales and ranking with store leadership during visits, calls, and meetings, collect and report any out-of-stock situation to Regional Managers, and prepare and actively participate in weekly conference calls, touch bases, and meetings.
Requirements
  • 5+ years industry experience or a minimum of 2 years Cosmetic Account Executive or 5 years Account Coordinator experience (or equivalent position)
  • Strong Administration skills is non-negotiable for this role
  • Preferred experience working with Sephora/Ulta - experience with large retail accounts or multiple retailers a plus
  • Familiarity in working with Google platforms, slides, docs, sheets, etc. Familiar with MS Word and Excel
  • Superior training and motivational abilities
  • Thrives in a fast-paced environment, excels in agility and ability to adapt to business needs
  • Team Player, positive attitude, resilient in nature
  • Ability to focus and work autonomously and be accountable for a given market
  • Analysis of sales results, sales forecasts, and promotional impact
  • Capable of managing multiple priorities
  • Exhibit effective communication skills with customers, peers, and management
  • Overnight travel required, the percentage of time will vary by market
  • Ability to travel, work weekends, evenings, and holidays as needed
  • Valid driver's license is required. Must have a car and reliable transportation to and from work
Physical Demands of the Job
  • Must be able to stand for up to 8 hours a day
  • Flexible with work schedule 5 days per week, at least 2 Saturday's a month
  • Must be able to lift up to 50lbs