Customer Support Professional

2 days ago


Charlotte, North Carolina, United States Jackson Hewitt - 3517 Full time
Job Overview
We are seeking a Customer Support Professional to join our team at Jackson Hewitt - 3517. In this role, you will provide exceptional client experiences and support in a welcoming, customer service-oriented environment.

The ideal candidate will have strong interpersonal and communication skills, with experience in a fast-paced retail environment. Basic computer proficiency and the ability to troubleshoot are also essential. Prior customer service or sales experience is preferred but not required.

This position offers a rewarding opportunity to learn new skills and make an impact. You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times. A competitive $35,000 - $45,000 per year salary is offered for this role, depending on experience.

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