Customer Support Associate

4 weeks ago


Charlotte, North Carolina, United States Overhead Door Full time
Job Description:
A Service Delivery Professional is required to support the service and installation departments in a dynamic environment. This role involves supporting multiple teams and delivering exceptional customer service.

Responsibilities:
  • Serve as a liaison between customers and internal teams.
  • Process purchase orders and facilitate communication with suppliers.
  • Take orders for residential installations and provide backup support for office staff.

Qualifications:
  • High School Diploma or equivalent.
  • One to three years of related experience or training, or an equivalent combination of education and experience.
  • Proficiency in Microsoft Office, including Word and Excel.

Estimated Salary: $45,000 - $60,000 per year.

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