Retention Services Representative
1 week ago
Arona Home Essentials stands as a prominent figure in the Rent-to-Own sector, committed to delivering exceptional service, a customer-centric approach, and high-quality products. We are in search of a Customer Retention Associate to enhance our dynamic team at Arona.
We provide an extensive benefits package that includes:
- Paid time off for vacations, personal days, and holidays
- Continuous training and professional development opportunities
- Potential for monthly bonuses and commissions
- Standard five-day work week
- Company-sponsored Life and Disability Insurance
- Comprehensive Medical, Dental, Vision, and a 401(k) plan with company matching
Key Responsibilities:
- Facilitate lease agreement renewals
- Offer customer guidance on payment advantages
- Collect payments and safeguard company resources
- Reach out to customers regarding outstanding payments
- Manage customer records and assist with product returns
Qualifications:
- Strong communication and interpersonal abilities
- Capability to lift and transport merchandise
- Professional demeanor and proficient driving skills
- Bi-lingual proficiency is advantageous
All candidates for the Customer Retention Associate position must fulfill driving qualifications, undergo screenings, and pass background checks prior to employment.
EEOC Statement: Arona Home Essentials is an Equal Opportunity Employer
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