Customer Service Representative
6 days ago
Jefferson Bank is currently seeking a qualified individual to fill the role of Teller. The Teller works in a fast-paced, dynamic environment with opportunities for advancement.
Key Responsibilities:
- Process financial transactions accurately and timely in a friendly and professional manner via the lobby, drive-thru, night-drop, mail, or ATM.
- Balance assigned cash drawer and research differences where applicable.
- Actively listen to customers and communicate in a friendly, positive manner at all times, even in difficult situations.
- Recognize customer needs and cross-sell bank products/services ensuring recommendations are customer-centric to meet the needs of the customer.
- Make referrals to other lines of business for traditional and non-traditional products and services.
- Perform teller functions in accordance with established bank policies, procedures, and regulations.
Requirements:
- Must be at least 16 years of age.
- Cash handling and/or customer service experience preferred.
- Basic math skills, PC, and typing skills, and the ability to count U.S. currency.
- Attention to detail and a high degree of accuracy.
- Strong customer relations skills and ability to communicate and work well with employees and customers in a cooperative, positive manner.
- Ability to stand for long periods of time and lift 20 lbs.
- Must be available to work throughout the year.
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