Front Desk Representative

1 day ago


Denver, North Carolina, United States Denver Health & Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative at Denver Health & Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing membership sales, and ensuring a positive member experience.

Key Responsibilities
  • Provide warm and welcoming greetings to members and guests
  • Assist with membership sales, billing, and customer inquiries
  • Manage inventory and merchandise products
  • Register guests and check in members
  • Monitor check-ins and identify delinquent accounts
  • Support the promotion of our DHF Core Values
  • Conduct calls and tours for prospects
  • Complete retail transactions and achieve sales objectives
Qualifications and Requirements
  • High school diploma or equivalent required
  • Must be an Awesome Human
  • Must be proficient in Microsoft Office Suite
  • Basic math skills
  • Must be assertive, enthusiastic, and punctual
  • Uphold DHFs Vision, Mission, Values and code of conduct
  • Must be comfortable engaging members and upholding policy
  • Functions well in a fast-paced environment
  • Customer orientation and ability to adapt/respond to different types of personality
  • High achiever who works extremely well with a team
Compensation and Benefits
  • Competitive pay
  • Complimentary gym membership
  • 401(k)
  • 401(k) matching
  • Friendly and supportive work environment
  • Opportunities for growth and advancement
  • Ongoing training and professional development
  • Flexible schedule
  • Paid time off
  • Employee discounts
  • Ability to earn extra income in commissions and bonuses


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