Front Desk Representative

3 hours ago


Denver, Colorado, United States La Quinta Denver - Airport DIA Full time
Job Title: Front Desk Agent

La Quinta Denver - Airport / DIA is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience during their stay.

Key Responsibilities:
  • Respond to guest inquiries and requests in a timely and professional manner.
  • Process guest check-ins and check-outs efficiently, ensuring accuracy and attention to detail.
  • Manage guest room assignments, including room changes and cancellations.
  • Handle guest complaints and concerns in a diplomatic and courteous manner.
  • Maintain a clean and organized front desk area, ensuring a welcoming atmosphere for guests.
  • Collaborate with other hotel departments to ensure seamless guest service.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a hotel or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic computer skills and knowledge of hotel software systems.
What We Offer:
  • Competitive hourly rate ($18.29-$18.50).
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Discounts on hotel stays and other perks.


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