Front Desk Representative
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative at Denver Health & Fitness. As a key member of our sales and customer service team, you will be responsible for providing exceptional service to our members and guests, promoting our services, and contributing to the overall success of our fitness club.
Key Responsibilities- Provide a warm and welcoming experience for all members and guests, ensuring a positive first impression of our club.
- Assist with membership sales, including registrations, updates, and cancellations, while maintaining accurate records and resolving any issues that may arise.
- Manage the front desk, including answering phones, responding to inquiries, and handling customer concerns in a professional and courteous manner.
- Support the promotion of our services and programs, including conducting tours and providing information to prospective members.
- Contribute to the overall cleanliness and maintenance of the club, including restocking supplies, wiping down equipment, and reporting any maintenance issues.
- Work collaboratively with the sales and customer service team to achieve sales objectives and provide exceptional customer service.
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
- Basic math skills and proficiency in Microsoft Office Suite.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Customer orientation and ability to respond to different types of personalities.
- High achiever who works well with a team and is committed to providing exceptional customer service.
- Competitive pay and benefits package.
- Complimentary gym membership and access to our facilities.
- Opportunities for growth and advancement within the company.
- Flexible schedule and paid time off.
- Employee discounts and opportunities to earn extra income through commissions and bonuses.
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Denver, Colorado, United States Crescent Hotels and Resorts Full time{"h1": "Front Desk Agent Job Description", "p": "At Crescent Hotels and Resorts, we are seeking a skilled Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience for our guests.", "ul": [{"li": "Greet and register guests, ensuring a warm...
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