Customer Service Representative
1 month ago
As a Customer Service Representative at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. You will be the face of our company, and your role will be crucial in creating a positive shopping experience for our customers.
Key Responsibilities
Provide prompt, accurate, and friendly service to customers
Greet each customer and use their name whenever possible
Unload customers' groceries from cart to belt
Check the bottom of every cart and under all baby seats for items before completing an order
Follow correct bagging procedures
Scan customers' order and handle the payment transaction
Avoid personal conversations with other associates when customers are present
Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers
Follow procedures for refunds and error correction
Make every attempt to maintain accurate cash control
Follow procedures and perform overrides
Identify customers needing assistance and offer to take the customer's order to their car
Maintain alertness and call for assistance when needed to service customers
Check prices quickly and accurately
Be courteous and helpful to other associates
Wear the Food Lion uniform with apron, complete with name badge, when on duty
Retrieve shopping carts from the parking lot and cart corrals
Ensure work station and front-end area have a neat and clean presentation
Report any register malfunction to the Customer Service Manager or MOD
Ensure the MVP savings center KIOSK is filled with paper and properly working
Observe and correct all unsafe conditions that could cause associate or customer accidents
Notify QA of any cleaning issues or maintenance required on front end
Successfully complete computer-based training and training aid courses
Perform the task of cashier when scheduled or as needed
Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed
Perform the task of Food Lion To-Go Runner when scheduled or as needed
Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper, and restock cigarette drawers at each check lane
Find more efficient ways to do the job and seek to reduce costs and improve labor productivity
Requirements
High school graduate or equivalent preferred
Effective communication and customer service skills
Ability and willingness to learn multiple tasks and technical requirements of the job
Ability to perform the technical requirements of cashier and service center
Must meet minimum age requirements to perform specific job functions
Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Physical Requirements
Ability to use computers, smart devices, and other communication systems required to perform job functions
Perform repetitive hand and arm motions
Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
Pull or push up to 75 lbs. on occasion
Stand 100% of the time, frequently walking short distances
Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners
Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
Meet established volume activity standards for the position
Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
Have sufficient visual ability to check ID cards, checks, invoices, and other written documents
Equal Employment Opportunity
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.
-
Cashier and Customer Service Representative
1 month ago
Denver, North Carolina, United States Food Lion Full timeJob Summary:Food Lion is seeking a skilled Cashier and Customer Service Representative to join our team. As a key member of our front-end staff, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities: Provide fast, easy, and friendly service...
-
Cashier and Customer Service Representative
4 weeks ago
Denver, North Carolina, United States Food Lion Full timeJob SummaryAs a Cashier and Customer Service Representative at Food Lion, you will be responsible for providing fast, easy, flexible, and friendly service to our customers through the achievement of Food Lion customer service standards. You will be the face of our company, greeting each customer and using their name whenever possible, while also unloading...
-
Customer Service Representative
4 weeks ago
Denver, North Carolina, United States Rich Lyon - State Farm Agent Full timeJob DescriptionAs a Staff Assistant at Rich Lyon - State Farm Agent, you will play a vital role in providing exceptional customer service and support to our clients. Your primary responsibility will be to establish and maintain strong relationships with customers, ensuring their needs are met and exceeded.Key Responsibilities:Develop and maintain a deep...
-
Customer Service Representative
2 weeks ago
Denver, North Carolina, United States Sherwin-Williams Full timeJob SummaryAs a Store Associate at Sherwin-Williams, you will play a vital role in delivering exceptional customer experiences and driving sales growth in our retail stores. This is an exciting opportunity to join a dynamic team and contribute to the success of a leading paint and coatings company.Key ResponsibilitiesProvide top-notch customer service to...
-
Customer Service Representative
4 weeks ago
Denver, North Carolina, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Store Associate at Sherwin-Williams. As a Store Associate, you will play a critical role in providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.Key ResponsibilitiesProvide excellent customer...
-
Customer Service Representative
4 weeks ago
Denver, North Carolina, United States Massage Envy Full timeOverview:At Massage Envy, we're dedicated to helping our clients feel their best. As a Sales and Service Associate, you'll play a key role in delivering an exceptional experience and growing our member base.Perks and Benefits:Paid time off for full-time employeesEmployee Assistance ProgramA flexible schedule for a better work-life balanceIn-depth product and...
-
Customer Service Ambassador
1 month ago
Denver, North Carolina, United States Wal-Mart Stores , Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Front End Services Representative. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...
-
State Farm Financial Services Representative
7 days ago
Denver, North Carolina, United States Rich Lyon - State Farm Agent Full timeJob DescriptionAt Rich Lyon - State Farm Agent, we are seeking a highly motivated and results-driven Financial Services Representative to join our team. As a key member of our team, you will be responsible for developing leads, scheduling appointments, and identifying customer needs. Your primary goal will be to market and sell appropriate State Farm...
-
Denver, North Carolina, United States Rich Lyon - State Farm Agent Full timeJob OpportunityRich Lyon - State Farm Agent is seeking a qualified professional to join their team as a Financial Services Representative State Farm Agent Team Member.Key ResponsibilitiesDevelop leads, schedule appointments, and identify customer needs to market appropriate products and services.Maintain a strong work ethic with a total commitment to success...
-
Front Desk Representative
1 month ago
Denver, North Carolina, United States Denver Health & Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative at Denver Health & Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing membership sales, and ensuring a positive member experience.Key ResponsibilitiesProvide...
-
Retail Sales Representative
1 month ago
Denver, North Carolina, United States Walmart Full timeKey Responsibilities: Walk up to 5 miles each day while fulfilling online customer orders.Key Skills: Ability to review customer orders and locate merchandise on the sales floor. Excellent customer service skills, with a positive attitude and ability to smile, greet, and thank customers. Ability to work in varying weather conditions and dispense customer...
-
Service Route Manager
1 month ago
Denver, North Carolina, United States AVI Foodsystems Full timeJob Title: Service Route SupervisorAVI Foodsystems is a leading food service company seeking a highly motivated and organized Service Route Supervisor to join our team.Job Summary:The Service Route Supervisor will be responsible for leading and managing a team of drivers, ensuring timely and efficient delivery of food and beverages to our customers. This...
-
Field Service Technician/Driver
1 month ago
Denver, North Carolina, United States Halftime Rentals LLC Full timeJob DescriptionThe Service Technician drives a company service truck to various locations, delivering, picking up, servicing, pumping, and cleaning portable restrooms and/or holding tanks. This role is crucial to our business operations.Perform tasks such as sitting, standing, kneeling, crouching, or crawling, and regularly lift or push items weighing...
-
Business Systems Analyst
4 weeks ago
Denver, North Carolina, United States NetApp Full timeJob SummaryAs a Sales Business Systems Analyst at NetApp, you will be part of a team that supports and enhances the company's worldwide business processes and systems. Your primary focus will be on business processes and systems throughout the Sales, Sales Ops, Renewals, and Customer Success business functions.Key Responsibilities:Collaborate with users to...
-
Sales Business Systems Analyst
4 weeks ago
Denver, North Carolina, United States NetApp Full timeJob SummaryAs a Sales Business Systems Analyst at NetApp, you will work as part of a team that supports and enhances the company's worldwide business processes and systems. Your primary focus will be on business processes and systems throughout the Sales, Sales Ops, Renewals, and Customer Success business functions.Key Responsibilities:Collaborate with users...
-
General Merchandise Associate
1 month ago
Denver, North Carolina, United States Wal-Mart Stores , Inc. Full timeJob Title: General Merchandise AssociateAre you a customer-focused individual who enjoys helping others find what they need? As a General Merchandise Associate at Walmart, you will play a vital role in ensuring our customers have a positive shopping experience.Key Responsibilities:Review customer orders and locate merchandise on the sales floorEnsure...
-
Climate Solutions Specialist
1 month ago
Denver, North Carolina, United States Resilient Energy Solutions Full timeJob OverviewAs a Climate Solutions Specialist with Resilient Energy Solutions, you will play a vital role in ensuring the safe and efficient installation of HVAC equipment and dehumidification/air purification systems at customer locations. Your expertise will be essential in performing minor repairs, maintenance checks, and cleaning of equipment, as well as...
-
Pharmacy Technician
4 weeks ago
Denver, North Carolina, United States Walgreens Full timeJob DescriptionAs a Pharmacy Technician at Walgreens, you will play a vital role in providing exceptional patient care and service. Our pharmacy technicians are the face of our company, interacting with customers and developing strong relationships. We are committed to investing in our team members and providing them with the tools and support they need to...
-
Staff Assistant
1 month ago
Denver, North Carolina, United States Rich Lyon - State Farm Agent Full timeJob OverviewAs a Staff Assistant at Rich Lyon - State Farm Agent, you will play a vital role in providing exceptional customer service and supporting the growth of our agency.Key ResponsibilitiesBuild and maintain strong relationships with customers, ensuring their needs are met and exceeded.Provide accurate and timely information to customers regarding...
-
Produce Sales Associate
3 weeks ago
Denver, North Carolina, United States Food Lion Full timeJob Description:As a Produce Sales Associate at Food Lion, you will be responsible for delivering exceptional customer service, maintaining a clean and organized produce department, and ensuring that all merchandise is displayed and stocked according to company guidelines.Key Responsibilities:Maintain a positive and enthusiastic atmosphere in the produce...