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Desktop Support Specialist

2 months ago

New York, New York, United States C2R Ventures Full time

C2R Ventures, a leading boutique hedge fund in NYC, is seeking a skilled Desktop Support Engineer to join their technology infrastructure team. As a key member of the team, you will be responsible for delivering top-notch support services for internal stakeholders.

**Key Responsibilities:**

  • Provide expert-level support for Windows environment, ensuring seamless operation and minimal downtime.
  • Develop and maintain strong relationships with internal stakeholders, providing exceptional white glove service and ensuring their technical needs are met.
  • Design, implement, and maintain a secure and efficient technology infrastructure, encompassing physical layer through application layer, security concepts, and relational databases.
  • Collaborate with cross-functional teams to identify and address technical issues, ensuring alignment with business objectives.
  • Stay up-to-date with industry trends and best practices, applying knowledge to continuously improve support services and technology infrastructure.

**Requirements:**

  • 1-2 years of experience supporting Windows environment.
  • Strong interpersonal skills, with a focus on delivering exceptional customer service.
  • Deep understanding of physical layer through application layer, security concepts, and relational databases.
  • Experience in an asset management or technology company is a plus.
  • Outstanding organizational and time management skills, with a desire to work within a highly collaborative team.