Customer Service Lead
6 days ago
Crescent Services is seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our hotel operations team, you will be responsible for supervising the daily activities of the front desk staff, ensuring exceptional customer service, and driving revenue growth.
Key Responsibilities:- Supervise Front Desk Staff: Lead and motivate the front desk team to deliver exceptional customer service, ensuring a positive experience for our guests.
- Manage Daily Operations: Oversee the daily activities of the front desk, including check-in, check-out, and room assignments.
- Drive Revenue Growth: Analyze sales data and implement strategies to increase revenue, while maintaining high levels of customer satisfaction.
- Resolve Guest Issues: Respond promptly and professionally to guest complaints and concerns, ensuring a resolution that meets their needs.
- Maintain Hotel Standards: Ensure that all front desk operations are conducted in accordance with hotel standards and policies.
- Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively interact with guests, colleagues, and management.
- Leadership Experience: Proven leadership experience in a hotel or hospitality environment, with a strong track record of motivating and developing team members.
- Analytical Skills: Possess strong analytical skills, with the ability to analyze sales data and implement strategies to drive revenue growth.
- Customer Service Focus: Demonstrate a strong commitment to customer service, with a focus on delivering exceptional experiences for our guests.
- Competitive Salary: A competitive salary and benefits package, including health insurance, paid time off, and retirement savings.
- Opportunities for Advancement: Opportunities for career advancement and professional growth within the company.
- Collaborative Work Environment: A collaborative and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.
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Customer Service Lead
1 week ago
Syracuse, New York, United States STRONG HEARTS SYRACUSE Full timeJob OverviewStrong Hearts in Syracuse, NY is seeking a dedicated FOH Shift Lead to enhance our team. We are looking for an individual who is proactive, reliable, and enthusiastic about providing exceptional service.Perks of Joining Our Team:Complimentary meal for shifts exceeding 6 hoursOne free espresso beverage per shift or unlimited access to drip coffee...
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Customer Service Specialist
1 month ago
Syracuse, New York, United States Service Experts Full timeLocation: East Syracuse, NYWhy You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERTService Experts Company Perks and Benefits for...
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Customer Service Representative
4 days ago
Syracuse, New York, United States Rollins Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Rollins, a leading provider of pest management services. As a key member of our branch team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our service delivery process.Key...
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Customer Service Representative
4 days ago
Syracuse, New York, United States RTA US Full timeJob DescriptionJob Title: Customer Service RepresentativeLocation: RemoteJob Type: ContractShift: Standard WorkdayEducation: High School Diploma or GED requiredAbout Us:We are a dynamic company, RTA US, committed to delivering exceptional customer service and support. Our team plays a crucial role in connecting customers with the solutions they need and...
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Customer Service Representative
4 days ago
Syracuse, New York, United States Home Decor Outlets Full time**Customer Service Representative / Cashier**Home Decor Outlets, a leading home furnishing company, is seeking an exceptional Customer Service Representative/Cashier to join our team. The starting rate of pay is $11.10 per hour.Our immediate opening is for the associate who can comply with all corporate policies while providing excellent and courteous...
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Customer Service Representative
4 days ago
Syracuse, New York, United States PDS Tech Commercial Full timeJob OverviewWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PDS Tech Commercial. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive experience for all interactions.Key...
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Customer Service Representative
4 days ago
Syracuse, New York, United States RemX Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at RemX. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
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Customer Service Representative
4 days ago
Syracuse, New York, United States DELTA SONIC CAR WASH Full timeAbout Delta Sonic Car WashWe are a leading provider of car wash and detail shop services, dedicated to delivering exceptional customer experiences. Our team is passionate about providing top-notch service and ensuring our customers leave with a smile.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer...
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Customer Service Representative
1 day ago
Syracuse, New York, United States Delta Sonic Full timeAbout Delta SonicDelta Sonic is a leading provider of car wash and detail shop services, recognized nationally as a Top Place to Work. We take pride in offering outstanding opportunities and a positive work culture.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a front-line...
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Customer Service Representative
3 days ago
Syracuse, New York, United States Rapid Response Monitoring Full timeAbout UsRapid Response Monitoring is a leading provider of electronic security monitoring services, dedicated to protecting life and property across the US and beyond.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our emergency response center, you will play a critical...
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Customer Service Representative
6 days ago
Syracuse, New York, United States Hospitality Syracuse Inc. Full timeCompetitive Hourly Rate: $15.00Join Our Team and Unlock Your Career PotentialAbout Hospitality Syracuse Inc.We are a leading hospitality organization dedicated to delivering exceptional customer experiences and fostering a positive work environment.As a Team Member, you will play a vital role in our success by:Providing outstanding customer service and...
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Customer Service Representative
1 week ago
Syracuse, New York, United States Peregrine Senior Living at Onondaga Hill Full timeWe are seeking a highly skilled and dedicated Customer Service Representative to join our team at Peregrine Senior Living at Onondaga Hill.Job Summary:The Customer Service Representative will be the first point of contact for our customers, providing exceptional service through telephone and in-person interactions. This role requires a professional and...
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Customer Service Training Coordinator
2 weeks ago
Syracuse, New York, United States National Safety Council Full timeJob OverviewThe National Safety Council is seeking a Training Lead to enhance our customer service operations. This role is pivotal in delivering exceptional support while developing training initiatives for our team members. If you possess a background in customer service within a contact center and have a passion for training, this position is designed for...
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Customer Service Training Coordinator
2 weeks ago
Syracuse, New York, United States National Safety Council Full timeJob OverviewThe National Safety Council is committed to its mission of saving lives and preventing injuries. We are seeking a Training Lead (CSR II) who will be responsible for delivering exceptional customer service while effectively training team members to manage customer interactions. If you possess experience in a contact center setting and have a...
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Customer Service Training Specialist
1 week ago
Syracuse, New York, United States National Safety Council Full timeJob OverviewThe National Safety Council is dedicated to the mission of saving lives and preventing injuries. We are currently in search of a Training Lead (CSR II) who will excel in delivering exceptional customer service while effectively training team members to manage customer interactions. If you possess a background in a contact center setting and have...
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Customer Scheduling and Service Coordinator
2 weeks ago
Syracuse, New York, United States Rollins Full timeCustomer Scheduling and Service CoordinatorJob Category: Customer Service Requisition Number: SCHED025424Job OverviewAt Rollins, we are dedicated to safeguarding the environments where we live, work, and play.Our Customer Service Coordinators embody this commitment.These positions offer full-time employment with benefits, comprehensive training, competitive...
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Customer Service Operations Supervisor
1 week ago
Syracuse, New York, United States Crunch Fitness Full timeCrunch Fitness is seeking a Customer Service Operations Supervisor to enhance our dynamic team. Transform lives through fitness. Are you interested in a career in one of the most rapidly expanding fitness organizations? Crunch Fitness is currently inviting applications for dedicated, professional, and career-oriented Supervisors who are eager to make a...
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Customer Service Representative
4 days ago
East Syracuse, New York, United States Russell Tobin Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Russell Tobin. As a key member of our customer-facing team, you will play a crucial role in delivering exceptional customer service and support.Key ResponsibilitiesManage Customer Calls: Handle a high volume of incoming calls, providing...
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Customer Service Representative
4 days ago
East Syracuse, New York, United States Russell Tobin & Associates Full timeAbout the RoleRussell Tobin & Associates is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesManage Customer Interactions: Handle a high volume of...
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Customer Service Representative
1 day ago
Syracuse, New York, United States Delta Sonic Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor. As a front-line representative of Delta Sonic, you will be responsible for providing exceptional customer service and educating customers on our car wash and detail shop services.Key ResponsibilitiesCustomer Service: Greet customers in a...