Client Relationship Specialist

1 week ago


Waltham, Massachusetts, United States Buyers Edge Platform, LLC Full time
Job Description

The Client Manager plays a pivotal role in managing new client accounts and working closely with these clients to add additional cost savings programs. You will be a key piece in a team-driven culture with strong interpersonal skills and manage accounts in conjunction with the Sales team.

  • Establish and deepen relationships with clients by understanding their business objectives and providing exemplary support as their primary contact within Buyers Edge Platform, LLC.
  • Conduct on-going meetings and calls to communicate frequently with clients on updates, information, concerns, and opportunities.
  • Serve as the client's voice within Buyers Edge Platform, LLC.

Additional responsibilities include:

  • Proactively anticipate customer needs and identify any potential issues. Create recommendations and facilitate action for resolution.
  • Identify opportunities for potential up sell, including produce programs, and supply chain consulting, and Master Distribution Agreement services.
  • Organize and conduct on-boarding of clients. See through the initial introduction until client is completely set up within the system.


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