Customer Engagement Specialist

3 weeks ago


Waltham, Massachusetts, United States Buyers Edge Platform Full time
Job Title: Customer Engagement Specialist

The Buyers Edge Platform is seeking a highly skilled Customer Engagement Specialist to join our team. As a key member of our sales team, you will be responsible for engaging with clients and working closely with them to add additional cost savings programs. This is an exciting opportunity to work with a dynamic and growing company that is dedicated to empowering multi-unit restaurants to thrive by simplifying their supply chain and procurement processes.

About the Role:

As a Customer Engagement Specialist, you will be responsible for establishing and deepening relationships with clients, conducting regular meetings and calls to communicate updates and information, and serving as the client's voice within our organization. You will also be responsible for identifying opportunities for potential up sell, including produce programs and supply chain consulting services. Additionally, you will be responsible for organizing and conducting on-boarding of clients, and keeping internal systems and databases up-to-date with client information.

About You:

We are looking for a motivated and organized individual who has a 4-year Bachelor's degree and experience in restaurant management. You should have strong communication and relationship management skills, be efficient and detail-oriented, and be able to excel in explaining complex information in ways that are easy to understand. You should also be flexible and thrive in fast-paced work environments. A thirst for knowledge and a willingness to learn and grow with our company are essential qualities for this role.

What We Offer:

We offer competitive compensation and benefits, including medical, dental, and vision coverage, as well as a 401(k) plan with company match. You will also have access to a thorough training and development program to help you succeed in your role. Our company culture values diversity and inclusion, and we are proud to be an equal opportunity employer. We welcome all qualified applicants to apply for this exciting opportunity.

Estimated Salary: $58,000 - $78,000 per year.

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