Technical Delivery Manager

2 days ago


Charlotte, North Carolina, United States Global Channel Management Full time
About the Job

We are seeking a highly skilled Technical Delivery Manager to join our team at Global Channel Management. The successful candidate will have a strong background in IT infrastructure delivery, with experience in networking, cloud computing, and application development.

Key Responsibilities
  • Manage the installation, configuration, and maintenance of IT systems software and hardware for multi-user server computers.
  • Ensure uptime, performance, resource availability, and security of computers are within established operational guidelines.
  • Lead large-scale projects and serve as a subject matter expert in the Technology Infrastructure field.
  • Use knowledge of computer languages and operations to identify and resolve problems in computer networks.
  • Oversee the acquisition, installation, and upgrade of computer components and software, and plan for service outages and other issues.
  • Approve automation of routine tasks using scripting and writing basic computer programs to address complex systems software configuration and enhancement.
  • Review domain solutions and execute changes in line with the implementation plan.
  • Communicate project, operational, and strategy risks and opportunities to senior management, along with corrective action plans when required.
  • Publish metrics to qualify and quantify configuration success, and ensure that configuration practices are in compliance with standards.
Requirements
  • 7+ years of experience in IT infrastructure delivery, with a focus on networking, cloud computing, and application development.
  • Deep understanding of application development, cyber security, data management, agile, and Jira.
  • Strong technical skills, communication skills, and ability to interface with any level.
  • Ability to own, develop, and maintain strong relationships with App Dev, GIS, Enterprise Data Management & Cyber Security organizations.
  • Experience working in an Agile Methodology using Jira.
  • Proficiency with using Microsoft Visio, Word, PowerPoint, Excel, and Teams.


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