Rental Sales Representative

7 days ago


Indianapolis, Indiana, United States Tom Wood Group Full time
About the Role

Sixt Rent the Car in Indianapolis is seeking a dynamic and motivated individual to join our team as a Rental Sales Agent. In this role, you will be the face of our brand, helping customers find the perfect vehicle for their needs and ensuring a seamless rental experience.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, providing exceptional customer service to build long-lasting relationships and ensure customer loyalty.
  • Needs Assessment: Assess customer needs and suggest appropriate rental vehicles and services.
  • Sales and Upselling: Upsell additional products and services, such as insurance, GPS, child seats, and other add-ons.
  • Information Provision: Answer customer inquiries about rental options, rates, vehicle availability, and rental policies.
  • Transaction Processing: Process rental reservations, agreements, and contracts accurately and efficiently.
  • Record Maintenance: Maintain and update rental records in the system.
  • Cash Handling: Handle cash, credit card transactions, and reconcile daily transactions.
  • Regulatory Compliance: Ensure all rental activities comply with local, state, and federal regulations.
  • Work Environment: Promote and maintain a safe work environment.
  • Customer Support: Assist customers with returns, future reservations, and any requirements or concerns they may have.
Requirements
  • Professionalism: Professional with excellent communication and customer service skills.
  • Customer Focus: Maintains high customer service, always being positive and outgoing.
  • Teamwork: Team-oriented, flexible, and willing to learn.
  • Valid Driver's License: Valid Driver's License with a clean driving record.
Benefits
  • PTO and Vacation
  • Paid Holidays
  • Medical
  • Dental
  • Vision
  • 401k with Company Match
  • Life
  • Disability
  • Training
  • Tuition Reimbursement
  • Service Awards
  • Career Advancement
About Tom Wood Group

The Tom Wood Group is proud to be family-owned and locally operated for over 50 years. Since our start in 1967, the Tom Wood Group has grown outside of automotive to include many franchises with locations throughout the Midwest and New Zealand.

Our Core Values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, Uncompromising Integrity

Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle record, verification of social security number, and passing a drug test at a certified testing facility. Tom Wood Group is an equal-opportunity employer.



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