Operations Manager
1 week ago
Company: FCH Enterprises
OverviewAt FCH Enterprises, our mission is to foster a culture of excellence through dedication, humility, enthusiasm, support, and integration. We expect all team members to embrace the principle of Ka Hana Pono: doing what is right and performing tasks in an appropriate manner.
Position Summary:This position is responsible for the overall management of a retail location, focusing on meeting financial objectives, providing outstanding customer service, and maintaining safety and hygiene standards, all while reflecting the Company's Core Values.
Key Responsibilities:- Accountable for the operational strategy of a complex retail unit
- Oversees comprehensive training initiatives for staff to ensure they possess essential skills
- Promotes ongoing enhancements in store operations
- Recruits and develops talent to fulfill staffing requirements and uphold brand integrity
- Manages disciplinary measures in accordance with company policies
- Sets and prioritizes store objectives that align with the Company's goals
- Identifies opportunities for improvement through data analysis and formulates action plans
- Ensures adherence to regulations and cultivates a positive workplace environment
- Business Acumen
- Resourcefulness in effectively utilizing resources
- Talent Development
- Effective Communication Skills
- Trust Building
- Managing Uncertainty
- Team Development
- Availability for various shifts and locations
- Physical ability to perform tasks such as lifting and standing for extended periods
- Strong time management and customer service skills
- Must fulfill pre-employment criteria and possess relevant certifications
- Preferred education and experience in food service or management
- Excellent communication and interpersonal abilities
- Commitment to self-improvement and coaching
- Strong analytical and decision-making skills
- Team-building and problem-solving capabilities
- Valuable personal traits such as self-awareness and adaptability
Please note that this job description may not cover all duties or responsibilities expected of the employee. Responsibilities and tasks may evolve over time.
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