Operations Manager

1 week ago


Las Vegas, Nevada, United States FCH Enterprises Full time
Job Title: General Manager

Company: FCH Enterprises

Overview

At FCH Enterprises, our mission is to foster a culture of excellence through dedication, humility, enthusiasm, support, and integration. We expect all team members to embrace the principle of Ka Hana Pono: doing what is right and performing tasks in an appropriate manner.

Position Summary:

This position is responsible for the overall management of a retail location, focusing on meeting financial objectives, providing outstanding customer service, and maintaining safety and hygiene standards, all while reflecting the Company's Core Values.

Key Responsibilities:
  • Accountable for the operational strategy of a complex retail unit
  • Oversees comprehensive training initiatives for staff to ensure they possess essential skills
  • Promotes ongoing enhancements in store operations
  • Recruits and develops talent to fulfill staffing requirements and uphold brand integrity
  • Manages disciplinary measures in accordance with company policies
  • Sets and prioritizes store objectives that align with the Company's goals
  • Identifies opportunities for improvement through data analysis and formulates action plans
  • Ensures adherence to regulations and cultivates a positive workplace environment
Required Competencies:
  • Business Acumen
  • Resourcefulness in effectively utilizing resources
  • Talent Development
  • Effective Communication Skills
  • Trust Building
  • Managing Uncertainty
  • Team Development
Qualifications:
  • Availability for various shifts and locations
  • Physical ability to perform tasks such as lifting and standing for extended periods
  • Strong time management and customer service skills
  • Must fulfill pre-employment criteria and possess relevant certifications
  • Preferred education and experience in food service or management
Desired Skills and Attributes:
  • Excellent communication and interpersonal abilities
  • Commitment to self-improvement and coaching
  • Strong analytical and decision-making skills
  • Team-building and problem-solving capabilities
  • Valuable personal traits such as self-awareness and adaptability
Disclaimer:

Please note that this job description may not cover all duties or responsibilities expected of the employee. Responsibilities and tasks may evolve over time.


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