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Restaurant Operations Manager
2 months ago
Job Title: Restaurant Operations Manager
Job Summary:
We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Gecko Hospitality. As a Restaurant Operations Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that every guest has a memorable dining experience.
Key Responsibilities:
- Manage Front-of-House Operations: Oversee all aspects of the front-of-house operations, including managing and training staff, ensuring exceptional guest experiences, and maintaining high standards for service.
- Lead and Develop Team Members: Assist with creating schedules, inventory management, and budgeting for the front-of-house department. Lead and develop team members to ensure they have the skills and knowledge needed to provide exceptional service.
- Maintain Quality Standards: Work closely with the kitchen team to maintain consistent quality standards for food and beverage service.
- Handle Guest Complaints: Handle guest complaints in a professional and courteous manner, ensuring that every guest has a positive experience.
- Manage Inventory and Budgets: Assist with managing inventory and budgets for the front-of-house department, ensuring that we are operating efficiently and effectively.
Requirements:
- Minimum 3 Years of Experience: A minimum of 3 years of experience in a management role is required for this position.
- Proven Track Record: A proven track record in providing exceptional guest service and managing a team is essential for this role.
- Strong Leadership Skills: Strong leadership skills and the ability to handle high-stress situations with poise and professionalism are required for this position.
- Excellent Communication Skills: Excellent communication skills, both written and verbal, are necessary for this role.
Benefits:
- Competitive Salary: A competitive salary and benefits package is offered to the successful candidate.
- Medical, Dental, and Vision Insurance: Medical, dental, and vision insurance is provided to all employees.
- Life Insurance: Life insurance is provided to all employees.
- 401(k) Plan: A 401(k) plan is available to all employees.
- PTO: Paid time off is provided to all employees.
- Long Term Disability: Long term disability insurance is provided to all employees.