Service Writer Specialist
3 weeks ago
At Yard Truck Specialists, Inc., we are seeking a skilled Service Writer Specialist to join our team in Harrisburg, PA. This is a unique opportunity for a detail-oriented and customer-focused individual to work with our experienced team of service technicians and customers. The ideal candidate will have excellent communication skills, the ability to multitask, and a strong understanding of vehicle service requirements.
Responsibilities
- Write up quotes and pre-approved tickets for the service department
- Track progress of quotes sent out
- Verify, add, and remove parts on tickets
- Add notation to tickets for work done
- Open and close tickets
- Educate customers about services recommended
- Submit invoices for POs to customers
- Assist with promptly answering phone calls within three rings
- Interact with customers and service technicians daily
- Review customer accounts and report changes to internal staff
- Contact customers with any changes regarding promised time and time requirements in detail, and get proper authorization before any additional repairs are performed
Requirements
- Previous service writing experience required
- Proven experience in sales, customer relations, and dealership experience required
- Excellent customer service skills
- Problem-solving and listening skills
- Ability to resolve conflicts in a calm manner
- Solid computer skills and industry-specific software
- Truck parts and service background preferred
- Basic accounting skills
- Warranty knowledge and factory communication helpful
Benefits
- $65,000 - $80,000 per year, depending on experience
- 401(k) with company match
- Health insurance (majority paid by company)
- Dental insurance
- Vision insurance
- Life insurance
- Flexible schedule
- Referral program
- Weekly pay schedule
- Travel expenses
About Us
Yard Truck Specialists, Inc. is a proud member of the H&K Equipment Group, a fast-growing network of five operating companies that employs hundreds of experts at businesses throughout the mid-Atlantic and Northeast. Our companies' primary specialties include full-service, cradle-to-grave coverage of heavy-duty and customized material handling equipment such as yard trucks, lift trucks, railcar movers, and much more. From the nation's busiest ports, to its largest mills, to its biggest infrastructure projects, you'll find our equipment wherever you find materials on the move.
-
Service Writer Specialist
4 weeks ago
Harrisburg, Pennsylvania, United States Yard Truck Specialists, Inc. Full timeJob Title: Service Writer SpecialistAbout the Company: Yard Truck Specialists, Inc. is a leading provider of full-service coverage for heavy-duty and customized material handling equipment. Our team specializes in cradle-to-grave solutions for yard trucks, lift trucks, railcar movers, and more.Estimated Salary: $45,000 - $60,000 per yearAbout the Job:The...
-
Construction Equipment Service Writer
2 weeks ago
Harrisburg, Pennsylvania, United States Stephenson Equipment, Inc. Full timeJob SummaryThe Construction Equipment Service Writer will provide exceptional support to our Harrisburg location. This role requires strong communication and organizational skills, with the ability to multitask in a fast-paced environment.We are seeking an individual who can effectively manage service orders, create work orders, and track vendor warranty...
-
Android Expert Content Writer
2 weeks ago
Harrisburg, Pennsylvania, United States Valnet Tech Sites Full timeJob DescriptionWe are seeking a highly skilled Android Expert Content Writer to join our team of talented writers at Valnet Tech Sites.About the Role:As an Android Expert Content Writer, you will be responsible for creating high-quality content on Android products and services.You will work remotely as a freelancer, contributing to our in-house CMS and...
-
Medical Writer
4 weeks ago
Harrisburg, Pennsylvania, United States Mondo Full timeJob OverviewMondo is seeking a skilled Medical Writer to join our team on a contract basis. This role offers flexibility and the opportunity to work remotely, with a start date of ASAP.CompensationThe estimated hourly rate for this position is $52.50, based on industry standards and location.Job DescriptionAs a Medical Writer at Mondo, you will be...
-
Service Department Specialist
3 weeks ago
Harrisburg, Pennsylvania, United States Yard Truck Specialists, Inc. Full timeAbout the Role:We are seeking a skilled Service Writer to join our team in Harrisburg, PA. As a Service Writer, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our service department.Responsibilities:The Service Writer will be responsible for:Writing up quotes and pre-approved tickets for the...
-
Truck Parts and Service Expert
3 weeks ago
Harrisburg, Pennsylvania, United States Yard Truck Specialists, Inc. Full timeAbout Us:We are Yard Truck Specialists, Inc., a leading provider of heavy-duty and customized material handling equipment. Our company is part of the H&K Equipment Group, a fast-growing network of five operating companies that employs hundreds of experts in the mid-Atlantic and Northeast region.Job Summary:We are seeking a highly skilled Service Writer to...
-
Heavy Duty Service Coordinator
3 weeks ago
Harrisburg, Pennsylvania, United States Yard Truck Specialists, Inc. Full timeJob Title:Service Writer">About the Company:We are Yard Truck Specialists, Inc., a leading provider of heavy-duty and customized material handling equipment. Our company is part of the H&K Equipment Group, a fast-growing network of five operating companies that employs hundreds of experts in the mid-Atlantic and Northeast region.Salary:The estimated salary...
-
Service Department Coordinator
3 weeks ago
Harrisburg, Pennsylvania, United States Yard Truck Specialists Full timeWe are seeking a highly skilled Service Writer to join our team at Yard Truck Specialists in Harrisburg, PA. This individual will play a vital role in providing excellent customer service and facilitating effective communication between our customers, vendors, and management team.Key Responsibilities:Develop accurate quotes and pre-approved tickets for the...
-
Service Coordinator Specialist
1 week ago
Harrisburg, Pennsylvania, United States Service Access & Management, Inc. Full timeWe are proud to offer a rewarding career opportunity as a Service Coordinator Specialist at Service Access & Management, Inc. As a member of our team, you will have the chance to make a meaningful difference in the lives of individuals who require long-term care services.Your key responsibilities will include assessing participant needs, developing...
-
Service Operations Assistant
2 weeks ago
Harrisburg, Pennsylvania, United States Stephenson Equipment, Inc. Full timeThe successful candidate will be responsible for office support tasks including answering phones, filing, mail, and scanning; ordering and maintaining supplies; creating and issuing purchase orders; processing and coding branch invoices; managing cash drawer; liaising for branch to Harrisburg Administrative offices for IT and HR; compiling and submitting...
-
Technical Content Specialist
2 weeks ago
Harrisburg, Pennsylvania, United States Genesis Systems, Inc. Full timeJob OverviewWe are seeking a skilled Technical Content Specialist to join our team at Genesis Systems, Inc. The ideal candidate will possess excellent technical writing, structuring, and editing skills, with the ability to create clear, concise, and visually appealing documentation.About the RoleThis is a challenging opportunity for a professional writer and...
-
Vehicle Service Technician
2 weeks ago
Harrisburg, Pennsylvania, United States Friendship Auto Service Full timeCustomer-Centric Mechanic WantedWe're seeking an experienced Mechanic and Diagnostics Specialist to join our team at Friendly Auto Service in Harrisburg, PA. As a valued member of our crew, you'll have the opportunity to work with a variety of vehicles, focusing on customer satisfaction and quality repairs. With a focus on providing top-notch service and...
-
Auto Repair Specialist Opportunity
2 weeks ago
Harrisburg, Pennsylvania, United States Friendship Auto Service Full timeWelcome to Friendship Auto Service in Harrisburg, PA, where we are currently seeking a highly skilled Auto Repair Specialist to join our growing team. As a certified mechanic, you will be responsible for diagnosing, repairing, and maintaining a variety of automotive vehicles.This is a fantastic opportunity for any ambitious technician looking to grow their...
-
Care Coordinator Specialist
2 weeks ago
Harrisburg, Pennsylvania, United States Service Access & Management, Inc. Full timeJob SummaryWe are seeking a highly skilled and compassionate Care Coordinator Specialist to join our team at Service Access & Management, Inc. In this role, you will be responsible for providing exceptional service coordination services to eligible participants, ensuring their health, safety, and wellness.About the RoleThe Care Coordinator Specialist will...
-
Service Technician
2 weeks ago
Harrisburg, Pennsylvania, United States Hobart Service Full timeJob SummaryWe are seeking a highly skilled Service Technician to join our team at Hobart Service. As a Service Technician, you will be responsible for electrically and mechanically troubleshooting, diagnosing, repairing, and maintaining commercial kitchen equipment. This is an exciting opportunity to work with a leading provider of service solutions in the...
-
Service Technician
4 weeks ago
Harrisburg, Pennsylvania, United States Hobart Service Full timeCompany Overview">Hobart Service, a leading provider of commercial food equipment service solutions, has been a trusted partner to customers for over 120 years. With a nationwide presence and over 1,700 associates, we offer exceptional customer service, community involvement, and a commitment to the ITW values of Integrity, Simplicity, Trust, Respect, and...
-
Sales and Service Specialist
2 weeks ago
Harrisburg, Pennsylvania, United States SelecTech, Inc. Full timeAbout the RoleThe Sales and Service Specialist will be responsible for identifying sales opportunities and building strong relationships with clients.The ideal candidate will have excellent communication and negotiation skills, as well as the ability to work in a team environment.Key Responsibilities:Sell company products and services to new and existing...
-
Plumbing Services Specialist
2 weeks ago
Harrisburg, Pennsylvania, United States Anerrows LLC Full timeWe are looking for a talented and dedicated Plumbing Services Specialist to join our team at Anerrows LLC.As a key member of our team, you will be responsible for ensuring the highest level of quality and service delivery in our plumbing services.Your primary responsibilities will include:Collaborating with other team members to deliver exceptional plumbing...
-
Customer Service Specialist
1 week ago
Harrisburg, Pennsylvania, United States Brandon Ace Hardware Full timeBrandon Ace HardwareThe Brandon Ace Hardware team is seeking a highly motivated and customer-focused individual to join our sales team. As a Customer Service Specialist, you will be responsible for providing exceptional service to our customers, assisting with daily store operations, and maintaining a clean and organized store environment.Key...
-
Service Delivery Specialist
2 weeks ago
Harrisburg, Pennsylvania, United States AmeriHealth Caritas Full timeAbout the PositionAmeriHealth Caritas is seeking a dedicated Service Delivery Specialist to join our team in the Lehigh/Capital Region of Pennsylvania. In this role, you will work closely with participants qualifying for Medicaid to provide high-quality care coordination services, ensuring they receive the necessary long-term services and support under the...