Technical Content Specialist

1 day ago


Harrisburg, Pennsylvania, United States Genesis Systems, Inc. Full time
Job Overview

We are seeking a skilled Technical Content Specialist to join our team at Genesis Systems, Inc. The ideal candidate will possess excellent technical writing, structuring, and editing skills, with the ability to create clear, concise, and visually appealing documentation.

About the Role

This is a challenging opportunity for a professional writer and trainer to develop and maintain technical documentation for multiple software applications. The successful candidate will be responsible for creating conceptual diagrams, process flows, data models, prototypes, user interface designs, use cases, and screen layouts.

Key Responsibilities
  • Develop and maintain technical documentation for software applications
  • Create training materials, including user guides, quick reference guides, online documentation, and web help pages
  • Provide software training to customers both onsite and at regional locations
  • Review, update, and edit existing documentation for structural consistency, technical accuracy, clarity, grammar, and spelling
Requirements

To succeed in this role, you will need:

  • Outstanding technical writing, structuring, editing, and proofreading skills
  • Superior communication (oral and written), organization, and administrative skills
  • Solid skills working with various computer programs such as Word, Excel, PowerPoint, Project, Visio, RoboHelp, Camtasia, Adobe Acrobat, and Photoshop
  • Able to author clear, detailed, professional, and visually well-designed technical documentation
  • Ability to quickly learn and understand complex analytical software and concepts
  • Knowledge of facilitation techniques and experience delivering classroom training with strong presentation skills
  • Willingness to travel as required by projects
  • Ability to juggle multiple projects on tight timelines
  • Ability to work with resources across multiple time zones
What We Offer

We offer a competitive salary of $70,000 - $100,000 per year, depending on experience, a comprehensive benefits package, and opportunities for career growth and development.



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