Administrative Assistant
4 days ago
We are seeking a highly organized and detail-oriented Administrative Assistant to support our Claims Department at Noble Public Adjusting Group.
This is a Temp-to-Hire position, with the possibility of transitioning to a permanent Full-Time Desk PA role after a 90-day probationary period.
About the RoleThe successful candidate will assist in contacting clients with updates to their claims, maintain accurate records of interactions, and provide exceptional customer service.
You will also perform various administrative tasks, such as managing phone switchboards, handling mail and deliveries, and maintaining physical and electronic claim files.
Essential Duties and Responsibilities- Client Communication: Manage multi-line phone switchboards, take accurate notes, and update client management systems on all interactions.
- Clerical Support: Perform filing, scanning, photocopying, and other administrative duties as required.
- Mail and Deliveries: Sort and distribute daily mail, deliveries, and couriers accordingly.
- Problem-Solving: Assist clients with questions or issues regarding claims, while adhering to licensing limitations.
- Claim File Management: Maintain up-to-date physical and electronic claim files, capturing essential information in claim management systems.
- Collaboration: Work closely with the designated Desk Public Adjuster to resolve client-related issues and maintain excellent customer relations.
- Education: High School Diploma required; some college education preferred.
- Experience: At least 2 years of experience in an administrative position, preferably in a professional office setting.
- Licensing: Obtain a Public Adjusting License within one week of hire date, and obtain the next license within 90 days.
Salary Range: $45,000 - $60,000 per annum, depending on qualifications and experience.
Noble Public Adjusting Group offers a competitive salary, along with benefits including employee healthcare, dental, vision, PTO, and paid holidays.
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